The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. You'll feel like a VIP -- and you are one! Part Time Real Estate, Leasing Consultant. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. reservations; show reservations and seating and other technical management issues. Windstars 2023/24 Middle East program kicks off in November. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Our butler brought a full breakfast to us every morning. Spanning and impressive 6,694 square feet. 957 sq. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. Meaning if you never use them or call them they aren't being productive. Helps make restaurant, spa and shore excursion reservations. Some people get great service, some just ok., some not very good. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. Dine together as your butler serves a meal from our special Suite menu. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. You can book a Concierge-level cabin to unlock . Priority when making specialty dining reservations and entertainment onboard. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. The Maite'd was appalled and informed us.the butler will do that. Available on Pride of America, Norwegian Dawn and Norwegian Star. The butler is your personal host during the cruise vacation. 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After the party, they will clean your suite while you enjoy the ship. If anyone has given us outstanding service, we will tip extra at the end of the week. When we talked to the butler, she said, "I'll bring you a menu. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. Guests will experience a vacation different that that typically found onboard. . Overall a very nice experience. I had no idea about the pizza. This may be something that is a difference between European standards and American. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. Would I do it often, no but it was fun. In one case I waited in the Lounge for my Butler escort. Related: Is Disney Cruise Line concierge level worth it? If people keep their expectations down a little things would be better for all. Listing for: Simpson Housing LLLP. What's the difference between a cruise ship concierge and butler? When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. Suites & Penthouses | Norwegian Cruise Line Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? Ours is a mini spa suite by the way, Night night. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. LauraS Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. There is some crossover, of course, but that's the general delineation. Being a guest of The Haven with Norwegian Cruise Line means personalized service. DECK 19. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. Yacht Club suites also come with a personal butler available 24 hours a day. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? And be sure to call for butler and concierge service anytime you like. Concierge. Planning a cruise for the coming year? The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. This suite additionally includes a private balcony. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. Personally, we are happy to go on our own when they let you. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. Double balcony is offered on Norwegian Dawn. The standard phone in your suite has these same numbers pre-programmed as well. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). That was also fabulous to be able to graze while all 4 of us got ready for the day. It will likely also be in accordance with the level of personalized service that you recieve. Part of that service comes with even more perks if you sail in The Haven and Suites. With up to 6,694 sq. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. On our last cruise the butler arranged dinner in our room for us. Hey! Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. Butlers - Cruises - Cruise Critic The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Available on Norwegian Dawn and Norwegian Star. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. What Does A Cruise Ship Butler Do? - Tips For Travellers Sleeps up to five guests. The same cabin called 3 times. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Check here before booking an award fare. This stateroom type features relaxing and luxurious spa decor. Complimentary private transfer from pier to airport. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). one night we stayed in to watch one and ordered pizza. It would be an awkward situation for the Concierge to escort every suite passenger on board. I admittedly didn't read through them all but it's a good starting point at least! Butler Service - Norwegian Cruise Line - Cruise Critic Community Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Cruising The Haven & Suites: Perks and Details (Part 2) - NCL Wherever you are on the ship your Butler and Concierge are just the touch of a button away. We expected beggars on the streets of the big cities but not on the ship. Celebrity Cruises is one of those lines that offer both concierge and butler service. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels.