Totally not the dress just my preference. Looks like your current store isn't near your delivery area. Their collection is made for the fashionably and budget conscious. For urgent questions, you can reach us directly at Hi Michelle, we're sorry that you are not 100% satisfied. The best part? Sounds like a company that doesnt believe in their qualities. I am looking forward to maybe a Store near me opening up in the Future. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Its also worth noting that the amount of negative reviews pales in comparison to the number of positive ones I have found so far. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). The company would not accept a return for store credit since they were purchased the end of November because of their 30 day policy. Really important items for an event. Some items are not correctly flagged as final sale which the customer support fails to accept as return.Customer service is very rude and all the policies are very crafty that are not in the best interest of the customer. | PRIVACY POLICY. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. The actual charge to your payment method will reflect all applicable state, local and county taxes and will be calculated once your order is shipped. | PRIVACY POLICY. Selfie Leslie Products Review. Please generate your return label within 14 days of receiving your order. Our business hours are: Monday - Friday 9AM - 5PM (PST). For online returns, refunds will be processed once we receive and verify the return, which usually takes anywhere from 5-7 business days. This includes: In the market for some Selfie Leslie dresses? This was 3 weeks ago and when I sent them an email to prompt them again they just sent me a generic email on how to do returns. Very responsive and super helpful. Clothing (Brand) Designed in Australia, Around the world #Dresses #Rompers #Bridal Thank you for your business! All arbitrations shall proceed on an individual basis. We may modify or cancel the Service or any of its features without notice. I appreciated their willingness to work with me! Final sale items may have slight defects, missing parts and/or color differences. Please note that orders are not shipped on the weekends or holidays. No, Selfie Leslie does not offer free returns & exchanges. VARIABLE PRICE Next Day shipping, calculated at checkout. They helped me with return labels and a refund. Went to two post offices today and finally found my package. Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. No contact number. Its worth mentioning that Selfie Leslies Trustpilot page showcases a glimmering score of 4.1/5 stars based on 590 testimonials. I'm so excited to receive my new items! As well as unidentified other costs. Please note that items ending in $xx.50 are Final Sale. If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. I can honestly say that Selfie Leslie will always be my first place to shop moving forward, one Trustpilot user detailed. www.selfieleslie.com does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. Unfortunately, we cannot refund duties, taxes, or shipping charges incurred through shipping. We disclose this in big bold font on our shipping page and link directly to this page from our checkout. Keep reading to see our Selfie Leslie reviews! There isNO RETURN FEEif you make an exchange purchase through the return portal. Text the single keyword command STOP to +18445493819 or click the unsubscribe link (where available) in any text message to cancel. My package said it was returned to sender and unfortunately the item was out of stock. The only reason they refunded the $9.75 "return fee" is because I had to beg and plead to get even that !! Others stated that the brands garments are well-made and stunning to wear. Its worth noting that customers have 14 days to request a shipping label. The Frieda Cowl Neck Front Split Midi Dress Midnight Blue is no exception, as it features a stunning body con cut, a dramatic drape for the neckline, and spaghetti straps for a touch of simplistic elegance. We love our international Selfie Leslie family! Products being returned or exchanged must be in their original packaging and in like-new condition. However, we can cancel the order at any point before it ships out, and you can then place a new order for the correct product and size. Plus they expect me to pay a fee for the returns which is unfair since I was scammed. Not only does Selfie Leslie have an awesome dress collection, but the boutique also carries super cute skirts and rompers! Selfie Leslie is currently only available for purchase online on the Selfie Leslie website. All returns remain the responsibility of the purchaser until received by Selfie Leslie. Your email address will not be published. It is the customer's responsibility to read and understand the return policy before placing the order. We also ensure all reviews are published without moderation. Hi Tuesdee, we apologize that your experience was not pleasant. So, is Selfie Leslie legit? By law, we must declare all items at their full price and cannot alter this amount to decrease international customs fees. In this case, it screams single and ready to mingle energy. Customer service is TERRIBLE. Beautiful dress however I did not like how it looked on me. Refer to exclusions below. Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. Date of experience: June 17, 2022 Free shipping for many products! This is reflected by the highly discounted price. Selfie Leslie is all about feeling feminine, sexy, confident, and beautiful, which is exactly what this boutiques clothing emulates. This company is engaging in consumer fraud. Selfie Leslie ranks 882ndamong Women's Clothingsites. And the tags on the clothes themselves are proof that they just bulk purchased a bunch of cheap dresses from China (you can get this kind of garments for $30 at the most at those small, brandless little shops) but they charge at least $80 for each dress. Selfie Leslie was founded in 2012 in Australia and in 2016, we expanded to sunny and super fashionable Los Angeles. I am so happy and cant get over how helpful and communicative your team is. Customers cant stop praising Selfie Leslies quick, communicative customer service that goes above and beyond to help out if an issue arises. 2023 Selfie Leslie 11,341 posts. The customer service of Selfie Leslie is one of the best I've ever experienced. These items cannot be returned. See our Shipping Page for more details! If a court decides that applicable law precludes enforcement of any of this paragraphs limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration. Return packages postmarked after this time frame will be subject to denial Return packages postmarked within the first 10 days of the delivery date qualify for free return shipping. | T&C'S Furthermore when I tried to contact the team about this, I got a reply that their "QC team will be in contact shortly". They will fight back and direct you to their returns policy page. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and . I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. The best. Feel free to leave us a message and we will be in touch as soon as an agent is available. 1-800-537-5437. Return Requirements This website is protected by copyright and applicable trade dress. If she isn't on her computer, she's probably sewing, looking at Vogue Runway collections, or spending time at her local Sephora. These are unfair and unethical business practices and are very deceptive to consumers. Please generate your return label within 14 days of receiving your order. Considering that this number is see-through, I suggest adding a silk slip or pasties underneath for some modesty. They went above and beyond and refunded me for the dress and told me I could just keep it. Unfortunately, we are not able to change the items in an order once the order has been placed. Im. We also ensure all reviews are published without moderation. Join the SMS Club & Save 15% OFF your order! In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded. If you are not completely satisfied and your order qualifies, we accept returns. All returns remain the responsibility of the purchaser until received by Selfie Leslie. I bought a $90 dress and one of the seams split open after one wear! - promises you a chance to buy at a bargain price you may never dream of before. Companies can ask for reviews via automatic invitations. Find out how we combat fake reviews. So we were given a full refund and told to not worry about shipping the damaged dress back. 355 following. When it comes to fast fashion, unfortunately, not everything can be of great quality, so its important to see if other shoppers have vetted for the item you want to buy (this goes for many other stores as well). You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. You and One & Only Collective Inc. agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and One & Only Collective Inc. hereby waive the right to trial by jury, to assert or participate in a class-action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. If shes not writing, shes probably reading, re-watching Charmed (1998) for the fifth time, perfecting her latte art, or playing Pokemon Go (yes, its still a thing). (Expedited Handling ensures your order is first in line to ship out before all other orders, Expedited Handling does not affect shipping speed, it only affects handling speed, 12pm PST cutoff for same day dispatch, Monday - Friday). By using our website, you will not obtain any ownership or intellectual property in any item or content on the website. Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. I rescheduled the delivery & they never came. The dresses are overprice and cheaply made. Shop Online or at any of our 900+ retail stores! Bodysuits, jewelry, perfume, makeup, styling accessories and undergarments are final sale and cannot be returned for any reason. We want to make sure that each of our customers receives the perfect item in their perfect fit. Check out what 541 people have written so far, and share your own experience. While we welcome your comments and feedback regardingwww.selfieleslie.com, our merchandise, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information through this website or any email connection. For inquiries unrelated to this Selfie Leslie review, you can contact the brand through: Next, check out some similar reviews you might like: Your email address will not be published. Constructed with layered mesh to provide a dreamy silhouette, this number can be re-worn time and time again after the ceremony. If you use any SelfieLeslie.com service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. So much better and up to date than a lot of stores. To see how we collect and use your personal information, please see our Privacy Notice. I'm in love with selfie clothes.Excellent quality, every dress in the most flattering cut in the world. (Delivery could take longer for more remote regions.) The customer service team was quick to respond, cancelled my order as requested, and issued a refund immediately. Just make a new purchase through the return portal for the size/style you would like. Cant say enough about customer service. Selfie Leslie offered a partial rebate to have it professionally fixed, but a repair was not possible with the placement of the snag. Added by peggie12345. 2023 Trustpilot, Inc. All rights reserved. BEWARE, BEWARE WHEN BUYING FROM SELFIE LESLIE !!! The tiered frill paired with the waist-tie detail is slightly reminiscent of cottage-core fashion. The company agreed to an exchange in size for me when it was a final sale item that my daughter bought and the size didnt work. 10%. I ordered another one a couple of days ago and it gets here tomorrow and I cant wait, the price is well worth it. I have now experienced the customer service side of things where I had to cancel an order for a dress that I had ordered hours before and would no longer need due to not being able to attend the event. Since One & Only Collective Inc. may revise such rules at any time, you should visit this page periodically to review the terms of your use. After your order has shipped, it will generally take3 -5business days to arrive. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. If you get a new mobile number, you will need to sign up for the program with your new number. Gorgeous gorgeous girls deserve the best wardrobe. A $9.75 RETURN FEEapplies forall REFUNDS. You agree to indemnify, defend, and hold harmless One & Only Collective Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the Service Providers) from and against all losses, expenses, damages, and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account. While we do our best to accommodate our customers, there is nothing about the final sale items that you purchased that suggests they are eligible for return. Wasted $70 on a dress I never wore. The quality of the dress was great, just did not fit my style I was going for at the time. As soon as your order ships, you will receive an email confirmation to the email address you provided upon checkout. Moreover, these terms and conditions of service act as a legally binding agreement between you and One & Only Collective Inc. Should you have any questions concerning any of our policies below, please contact us. In the event that a product is listed incorrectly (e.g. *Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. If a customer chooses store credit when making a return, then the refund will be issued as a gift card. Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. Anyone can write a Trustpilot review. I've ordered from Selfie Leslie before and have always been impressed with their inventory. | PRIVACY POLICY. PayPal is an excellent payment choice for those who do not have a credit card issued by the vendors above. The dresses they sell look like cheap $10 knock offs. I bought it for Galentines Day Dinner and absolutely love! That being said, if USPS cannot get a signature for delivery, then they will attempt a redelivery once you reschedule it. The Bambi Ruched Mini Dress is the type of outfit that speaks for you. I ordered a dress from Selfie Leslie and it arrived quickly. Except where otherwise inapplicable or prohibited by law, the website, and all contents, products and other information on or accessible from or through this website are provided as is and as available , without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for any particular purpose, non- infringement, security or accuracy, One & Only Collective Inc. makes no claims to the accuracy of the information contained on this website, and reserves the right to amend errors or to update product information at any time without prior notice. If you are not completely satisfied and your order qualifies, we accept returns(USA Only). By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. We can see that your order contained some Final Sale items that you are wanting to return. The top was very weird and flared up so you could see everything. I have ordered the wrong item/size by mistake. Code. Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. Find many great new & used options and get the best deals for NWT Selfie Leslie Women Yellow Casual Dress XS at the best online prices at eBay! If you are unable to complete the return online, you may contact us. If you are not completely satisfied and your order qualifies, we accept returns. Somehow I ordered an XS instead of a Large, it kept changing in my cart. Selfie Leslie Reviews: What Do Customers Think? are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by One & Only Collective Inc. Message frequency varies. If you're not 100% satisfied with your order, you can return or exchange it within 30 days of purchase for a replacement or a refund, subject to the limitations below. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. Notice shall be sent to the following addresses: 9595 Wilshire Blvd., Suite 406 Beverly Hills, CA 90212 ATTN: Gerard Soussan. Selfie Lesie horrible Reviewed in the United States on December 14, 2020 DO not waste your money or time with Selfie Leslie merchandise. Once your return arrives to us, please allow2 weeks for processing once the return is delivered. Based in California, this clothing brand is quite adept in following trends. Reviewer websites such as Trustpilot and ClothedUp offer favorable critiques of the fashion brand. ReadyReturns / CRM for your eCommerce World. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. But it is very far from truth. Here are 8 tips for writing great reviews. If you still have specific questions about a fit of an item or measurement guidelines, please email our Customer Service. They were really kind and wonderful also. Find many great new & used options and get the best deals for SELFIE LESLIE Scarlet Red Ruffle Take Note Frill Dress Sexy Party club Wedding at the best online prices at eBay! Unfortunately for all of our international Selfie Leslie lovelies, all international packages can potentially incur charges upon their arrival in the destination country and those charges are solely determined by the arrival countries customs authorities. exclusions: use vpn. I really appreciated the speedy and friendly response. I had a great customer service experience with Team Selfie Leslie! All International Orders(Outside USA) areFINAL SALE. I ordered a small, because I am a small and it was too tight so I couldnt even wear it to dinner. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). Get 10% off on your first order. Please note that all cards issued by local banks which do not carry one of the logos above will not be accepted by our global processing service, in which case we recommend PayPal as an alternative. You love florals, but now in the then, you desire a bit of twist. They suggested we donate it a local charity, which we did! When this happens, please select the size of the item you are interested in, and sign up for our back in stock notifications. I wont go as far as to say that Selfie Leslie is the most affordable brand out there, but theyre undoubtedly on top of clothing trends. The item I want is sold out or no longer available -- what do I do? Depending on the clothing item, the biggest size is either XL or XXL. You may cancel an order at any time before the order ships. 629k Followers, 355 Following, 11.3k Posts - See Instagram photos and videos from SelfieLeslie.com (@selfie_leslie) selfie_leslie. Please see our Shipping Page for more information on your international order. I received a fabulous chocolate brown dress days before attending a wedding. The Reinhart Floral Asymmetrical Mesh Dress White should break any fashion rut you have, as it features a stunning criss-cross detail over the bust. What is your Return Policy? There isNO RETURN FEEif you make an exchange purchase through the return portal. I reached out to customer service, and they replied very quickly and told me they'd refund me as soon as it came back and although they were unable to replace it due to stock, they told me I could sign up to be notified when it's back and also gave me a coupon for my next purchase. If youre in the market for semi-budget-conscious clothing for a one-time event, I can recommend this brand. Selfie Leslie is not responsible for any lost or stolen packages once they leave our warehouse in Los Angeles. 2023 Selfie Leslie These items cannot be returned. Selfie Leslie has dresses that are elegant, chic, classy, but still sexy and cute. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Items returned that do not meet the above requirements will not be issued a refund and you will be responsible for postage back to you. Of the hundreds of positive Selfie Leslie reviews online, I did uncover a few complaints. Customer support answered really fast and gave me a solution! Shein has better quality then this. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Were independently supported by our readers and we may earn a commission when you buy through our links. For example, if our dress dye does not remain on the fabric, One & Only Collective Inc. shall not be responsible for any damage to any other clothing item or fashion accessory.