amex platinum purchase protection lost item amex platinum purchase protection lost item

The annual maximum is also pretty generous at $50,000 per year for most cards. Welcome bonus: Earn $200 cash back after spending $500 on purchases in your first three months of account opening. Often, you will get a response to your initial claim inquiry within 48 hours. When an American Express Card Member charges a Covered Purchase with their Eligible Card, Purchase Protection can help protect their Covered Purchases for up to 90 days from the Covered Purchase date if it is stolen or accidentally damaged. Some of the more popular Amex cards offering extended warranty coverage include The Platinum Card from American Express and other consumer versions of the Platinum card, The Business Platinum Card from American Express, American Express Gold Card, American Express Green Card, American Express Business Gold Card, Delta credit cards, Hilton credit cards, Marriott credit cards and The Blue Business Plus Credit Card from American Express. A copy of your primary insurance declaration page, if applicable. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Enrollment required. The Blue Business Plus Credit Card from American Express. You'll notice that nearly all AMEX cards offer this benefit, so chances are you're already covered. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible American Express Card, you can rest easy knowing that you may be protected up to $1,000 per incident (for some Cards you may be protected up to $10,000 per incident) when the unexpected strikes. Posts: 13,805. These are provided as guidelines only and approval is not guaranteed. Be sure to check each cards individual purchase protection policy before making an expensive purchase on an Amex card. Editors note: This is a recurring post, regularly updated with new information. *Benefits may vary by issuer. Terms apply. I want to file a purchase protect claim with Amex, but everything I see says the 90 days runs from the date of purchase, not the date of delivery. For an explanation of our Advertising Policy, visit. If successful, you will get a follow-up email letting you know the details of the outcome and instructions on how to replace, repair or get reimbursement for the lost or damaged item. For most people, the purchase protection benefit offered by some credit cards flies under the radar. Benefits are providedfor Replacement Cost up to the lesser of the Eligible Payment or the per item and calendar year maximums as described below. Purchase protection doesnt require any registration in advance. What You Should Know About Foreign Transaction Fees. AmEx makes it easy to file a purchase protection claim on its website. Terms, conditions and limitations apply. Several credit cards offer purchase protection, which acts as insurance against an item being stolen or damaged for a certain period of time after you buy it. If an item is stolen, file a police report immediately. The claim was quickly accepted, and I was issued a statement credit for my purchase. Return Protection1 If you need to make a claim, you will receive a reimbursement either for the item or the cost to replace the item, up to the coverage limits on your American Express card. Business cards are no exception. Business Green Rewards Card from American Express. Do not sell or share my personal information. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. However, this card doesnt offer extended warranty or return protection. Check here before booking an award fare. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Credit cards vary in the amount and duration of coverage provided, so make sure to read the terms and conditions. Terms apply. Do balance transfers affect your credit score? Find the right card for you. Many other issuers offer some form of damage against loss or theft for eligible items purchased with the card. Purchase protection benefits offered by credit cards often differ in three main aspects: Related: Purchase protection saved us $1,700 a reader success story. Finders keepers is not really a thing. Underwritten by AMEX Assurance Company.. NerdWallet strives to keep its information accurate and up to date. Sometimes called damage protection, purchase protection ensures goods against theft or accidental damage for a limited time. Personal cards with purchase protections from AmEx include: The Platinum Card from American Express. Objects such as motorized vehicles, artwork, gift cards and perishable items like perfume, food, light bulbs and batteries are all typically ineligible for purchase protection coverage. You can see the benefits for all American Express cards on Amexs website and can consult our guide to shopping protections on American Express cards, but you may need to call or log into your account to see the guide to benefits for cards issued by other banks. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . Also, note that some losses are excluded such as if you left the item in an unlocked car. This card might not be the right fit if you're looking for price protection or earning more than 1 point per dollar spent on most purchases that are eligible for purchase protection. Furthermore, there are only two American Express business cards that include purchase protection benefits* for lost items, which are also the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express. $1,000 per item (or $500 per event for natural disasters).*. The Amex EveryDay Preferred Credit Card from American Express. Check your benefits guide for complete details. is a location independent digital nomad who has traveled full time since June 2017. You will be asked certain questions about your claim at that time. Each category has certain conditions attached to it. Check your benefits guide for complete details. You must provide an original store receipt (or a printout of an online receipt). Hilton Honors American Express Surpass Card. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. So, you can't claim purchase protection if your baseball bat or hockey stick breaks. If you have multiple American Express cards with varying coverage limits, make sure that your large purchases are made on your cards with the largest coverage limits. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Many Amex cards offer purchase protection but coverage limits vary. Shop safe withSafeKey. Purchases must be made in the U.S. or its territories1. However, only some credit cards offer purchase protection, and the benefits tend to vary across cards. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. Each eligible AmEx card is covered for up to $50,000 in claims per year. However, the purchase protection coverage amounts and limitations vary between AmEx cards. Click "file a claim" and select the card for which you're filing a claim, enter your date of purchase and click "continue.". Our partners compensate us. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. This coverage is complimentary on most AmEx cards including some debit,. Terms, conditions and limitations apply. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. This is just one scoring method and a credit card issuer may use another method when considering your application. All financial products, shopping products and services are presented without warranty. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. The other card networks often offer their own purchase protections as part of their network affiliation. The Ink Business Cash Credit Card offers up to $10,000 per claim in purchase protection on a card with no annual fee. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). Many times, claims examiners will ask you to submit photos of your broken item to verify its condition and American Express may request that you send your broken item to them. Here, you'll need to provide a copy of the purchase receipt and proof of loss. Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. *, 4 points per dollar at restaurants and at U.S. supermarkets (on up to $25,000 per calendar year, then 1 per dollar); 3 points per dollar on flights booked directly with the airline or purchased through. Pre-qualified offers are not binding. But can you use your credit card to do so? Not lost, you know where you left it, and someone took it knowing it did not belong to them. Cash and its equivalent (including, but not limited to, gift cards and gift certificates). Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. 4. However, this does not influence our evaluations. The Centurion Card from American Express** and The Business Centurion Card from American Express. Plus, not all damage and losses are covered. How to file a purchase protection claim with Amex. When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. All American Express cards with extended warranty benefits provide the same amount of coverage. Plus, AmEx can change the coverage at any time. Other shopping protections: Extended warranty protection offers an additional year on eligible warranties of three years or less. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. Welcome bonus: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening. These cards, each chosen with a particular type of consumer or purchase in mind, are discussed below. Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. There's a lot to love about the Amex Gold card. Instead, check the benefits guide to see the card's purchase protection coverage. When evaluating offers, please review the financial institutions Terms and Conditions. Shopping online for a car is an accelerating trend changing the purchase process from start to finish. ^ Eligibility and benefit levels vary by card. Almost every American Express credit and charge card offers purchase protection of some degree. By taking advantage of the valuable shopping protection policies offered by most American Express cards, you can save hundreds (or even thousands) of dollars when a purchase doesnt work out the way you hoped. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? has been collected independently by NerdWallet . and U.S. supermarkets. Hilton Honors American Express Aspire Card is no longer available through NerdWallet. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. And extended warranty protection offers one full year of coverage at $10,000 per item and up to $ . Claims usually require original receipts and the credit card statement related to the purchase. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. Related: Battle of the premium travel rewards cards which is best for you? However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Can I file an AmEx purchase protection claim if I redeemed points? For most claims, you'll typically need to submit: A copy of your credit card statement with the purchase. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. endstream endobj startxref Quote: Originally Posted by JeffD. 961 0 obj <> endobj Many popular rewards credit cards come with generous welcome offers and useful benefits to attract consumers. You also may be asked to return the item to Amex in the event it cant be repaired or to provide proof of loss via a repair estimate form or photographs showing the item's current condition. However, not all purchases and losses are covered by AmEx purchase protection. TPGs March 2023 monthly valuations, Cruise giant Carnival goes Texas-size big with new sailings from Galveston. Like insurance, purchase protection is one of those things that you hope you never have to use. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. Let's take a look at the current coverage on The Platinum Card from American Express as an example. For example, AmEx won't approve a claim for damage to an item "purchased for play." Related: Who should (and shouldnt) get the Capital One Venture X card? Earning rates: 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel; 5 miles per dollar spent on flights booked through Capital One Travel; 2 miles per dollar spent on all other purchases. There are important terms to follow for this benefit, such as the length of time from the purchase date for which coverage is offered, how to submit claims and even the maximum coverage amount provided by your credit card. Please visit americanexpress.com/benefitsguide for more details. The best credit cards for travel insurance benefits. Since youll earn at least 2 Capital One miles per dollar spent on all purchases and also get extended warranty protection and return protection, this card is an excellent choice for shopping. Business Green Rewards Card from American Express is no longer available through NerdWallet. This is important because many cardholders believe American Express has the least painful claim process of any issuer. When we think of travel rewards card benefits, we tend to think of lounge access, free checked bags and companion tickets, but dont stop there. Shop moreconfidently with your Card knowing we have your back. 995 0 obj <>stream You can do so online or by calling Amex at 1-800-322-1277. Delta SkyMiles Gold Business American Express Card. Please review. Battle of the premium travel rewards cards which is best for you? Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. The first claim was for a childs bicycle seat that was supposed to mount on my bikes handlebars. Commissions do not affect our editors' opinions or evaluations. In addition to stolen and damaged items, AmEx purchase protection also covers items lost within the coverage period. Meanwhile, here's the list of small business cards from AmEx with this benefit: The Business Platinum Card from American Express. However, these cards didnt make the list because at least one card discussed above featured similar or better purchase protection with either a lower annual fee or better earning rate on categories where youd most likely need purchase protection. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. Business fixtures including air conditioners, refrigerators and heaters. The card doesnt offer price protection or return protection, though. Other shopping protections: Extended warranty protection offers one additional year of coverage for items with an original manufacturers warranty of five years or less. Purchase Protection is underwritten by AMEX Assurance Company. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. Official application link: Ink Business Cash Credit Card. Cellphone protection is available for up to $800 per claim and up to $1,000 per year for phones listed on a monthly cellphone billed paid with the Freedom Flex card. 11. ghedoicy. Big spenders should note that the purchase protection on The Platinum Card from American Express only covers up to $10,000 per covered purchase. All information about The Amex EveryDay Preferred Credit Card from American Express has been collected independently by NerdWallet. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. 1 Terms, conditions and exclusions apply. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. Delta SkyMiles Gold American Express Card. Keep in mind that if you have a primary insurance policy covering the item, you must file a claim there before approaching your credit card issuer to use purchase protection. 2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. Select "purchase protection" on the next page and continue the process. Many or all of the products featured here are from our partners who compensate us. 10 mile per dollar on hotels and rental cars booked through Capital One Travel; 5 miles per dollar on flights booked through Capital One Travel; 2 miles per dollar on all other purchases. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. With most Amex cards, youre covered for up to $1,000 per covered incident and up to $50,000 per year, but the reimbursement doesnt include any shipping or handling expenses. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. When evaluating offers, please review the financial institutions Terms and Conditions. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Recently bought a Pacsafe bag that basically fell apart on the first trip out. Please read important exclusions and restrictions. Purchase protection can reimburse you for the cost of repairing or replacing the item you purchased, assuming you paid for it with a card that provides purchase protection. Items permanently affixed to a home, office, vehicles, etc. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Just answer a few questions and we'll narrow the search for you. All financial products, shopping products and services are presented without warranty. Consumable or perishable items such as perfume, light bulbs and batteries. Policies are underwritten by AMEX Assurance Company. Are you sure you want to rest your choices? Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. *Eligibility and benefit levels vary by card. Here are some tips to help you navigate this growing trend. In the event of theft, you must also include a copy of a police report. The material made available for you on this website, Credit Intel, is for informational purposes only and is not intended to provide legal, tax or financial advice. For full Terms and Conditions, see www.americanexpress.com/PPterms. For claims filed internationally, you can dial 1-303-273-6498. ;*KLjmNT I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. Please review. Choose the color that suits your style. This card has the brawn to handle just about all of your credit card spending needs without an over-inflated price tag. Other categories excluded are animals, living plants, rare stamps, coins, negotiable instruments such as travelers checks, objects rented, leased or borrowed, anything purchased for resale or commercial use, permanent household items such as carpet, flooring, air conditioners and refrigerators, as well as medical or dental equipment or devices. Things To Do Before Canceling A Credit Card, Best Credit Cards For Travel Insurance Benefits, American Express Business Platinum Review, Delta SkyMiles Reserve Credit Card Review, Rotating quarterly categories earn 5% rewards when activated, up to a combined quarterly $1,500 maximum, Travel rewards rate rivals some of the best premium travel cards, Generous rewards rate in several other categories, Travel bookings must be made through Chase Ultimate Rewards to earn 5% cash back. Related: Best credit cards for extended warranties. Find the right card for you. Editors note: This is a recurring post, regularly updated with new information. To start the process, log into your AmEx account and go to the claims center page. Maximum coverage per purchase protection claim: $10,000. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. In other words, if your item gets damaged when being shipped by FedEx, UPS or similar, it may not be covered under Amexs Purchase Protection (it may however be eligible for some reimbursement by filing a claim through the third-party carrier). Coverage applies for 90 days after purchasing the item. Although this is an oft-overlooked benefit, purchase protection can provide exceptional value. 3 yr. ago. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Hilton Honors American Express Aspire Card. Improve earnings, maximize rewards and track progress toward dream trips. Learn more: The best credit cards for travel insurance benefits. Ben Luthi is a former credit card specialist for NerdWallet. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. This benefit covers eligible items purchased with an eligible American Express card against damage or theft. Return protection differs from AmEx's purchase protection, which covers you if a purchase is lost or stolen within 90 days. When evaluating offers, please review the financial institutions Terms and Conditions. Delta SkyMiles Reserve Business American Express Card. Please visit americanexpress.com/benefitsguide for more details. 3 points per dollar on eligible Delta purchases; 1 point per dollar on other purchases. Virtually all Amex Membership Rewards, cash back and travel credit cards come with this benefit, ranging from basic cards to ultra-premium cards like The Platinum Card from American Expressand co-branded cards with Hilton and Delta (Terms apply). The Amex EveryDay Preferred Credit Card from American Express is no longer available through NerdWallet. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. Blue Cash Preferred Card from American Express. Earning rates: 5% cash back on the first $25,000 spent in combined purchases at office supply stores and on internet, cable and phone services each account anniversary year (then 1% back); 2% cash back on the first $25,000 spent in combined purchases at gas stations and restaurants each account anniversary year (then 1% back); 1% cash back on all other purchases. In the case of a damage claim, you may need to send in the broken item. For Capital One products listed on this page, some of the above benefits are provided by Visa or Mastercard and may vary by product. Here is a list of our partners. Maximum coverage per purchase protection claim: $500. As stated, Notice of Claim should be provided to Amex within 30 days of the incident. Underwritten by AMEX Assurance Company.