If everyone got a successful deletion after missing a payment for any reason. I have an old Sprint account that went into collections via Convergent Outsourcing. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. If this is the case, consider contacting a professional credit repair company. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. Unsubscribe at any time. Work with Lemberg Law out of Wilton, CT. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. I would even consider pay for delete in full. I asked her if Convergent owned the debt. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. Copyright 1997-2023 Ripoff Report. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. Try to get them to say yes though if possible. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Email. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. Please contact the moderators of this subreddit if you have any questions or concerns. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC IF they said yes, it would be deleted, confirm with them again after paying. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. They stop taking the money out of my account and listed it as a paid debt on my credit report. This profile has not been claimed by the company. Work with Sprint directly if they still own the debt. Within 48 hours it was on my credit report dropping me almost 20 points. Press question mark to learn the rest of the keyboard shortcuts. The original creditor is Sprint (cell phone company). Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Convergent Outsourcing/Sprint Help Hi all. He said he was looking for Teresa **. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. This company doesn't seem reputable. They told me that I am in debt to Sprint for over $300 I'm down to one last account, and would like some guidance on how to tackle it. It was gone off my reports within 2-3 days. Investigate this business and this Tom ** who could be a fake also. Therefore, its important to request debt verification ASAP. In business since 1950, Convergent is one of Americas leading collections agencies. Thank you, you have successfully subscribed to our newsletter! Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. My ultimate goal is to get the collection account off of my credit reports. They are billing me for something I've never had from them. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. New comments cannot be posted and votes cannot be cast. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business I am not paying them another dime. - You can ask them if you pay in full right now, will they delete the Convergent collection. We sincerely hope this represents a satisfactory resolution to your concerns. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. All rights reserved. Convergent Outsourcing help. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! @new_earthThank you for sharing. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. But like most debt collectors, it has a questionable reputation with its customers. They're trying to collect $2,200.39 of which I have no idea what this is. Advertisers above have met our Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. Companies across the United States contact us to help them recover debts. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. This is your right under the FDCPA. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! I asked if she was sure and she said yes. Phone 2 hrs, transferred numerous times and then they hang up! Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Convergent Outsourcing, Inc. is a debt collection agency. . I owe 1,700. If someone knows please reply. Convergent Outsourcing and its agents are not credit specialists. I have a collections account being reported by "Convergent Outsourcing". Sent collection notice for a bill with a wireless provider I have never used. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Who is ED Magedson - Founder, Ripoff Report. If so how did you proceed? I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. Received notice of debt collection. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. Your credit score will be affected by this Company. Balance due is 1700. However, there may be instances where credit reporting agencies take a few weeks to provide updates. Ok, I may be wrong and others can chime in and correct it. Paying off a debt marks the debt as paid off. Never make an agreement with a debt collection agency over the phone. It was easy and if you've been harassed by them you need to do this. If so, what's the best way to have them do this? https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. Phone calls must be made during "reasonable hours" only. With account paid and settled. So I called the number listed he ask for last 4 of my SS# and address. Dorado, PR 00646, Metro Office Park Even if someone you speak to says no, try someone else or on another day. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. Doubt they will remove it. Since I paid what I owed to Sprint how can they possibly own this debt? I called sprint back and spoke with a gentleman this time. But we can send a letter out showing settled. Learn more about how we make money. Convergent Outsourcing does not accept payment in exchange for credit deletion. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. - Make the payment with them through chat. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. he said this was a bill collection agency. After I paid, I they say I don't have acc. Many factors affect your FICO Scores and the interest rates you may receive. Press J to jump to the feed. I disputed the claim and was told they would confirm with the company before any further actions took place. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. All business will get complaints. To obtain this information, its best to contact the applicable credit bureau instead. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. I got a letter stating I owed monies to Sprint. - Send one more email to executive office asking nicely again to have it deleted. Contact. They wont respond to anything but complaints saying they have validated it which is a complete lie. Create an account to follow your favorite communities and start taking part in conversations. FTC's website on credit. I paid them today, now waiting to see what will happen. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. We sent you several validation notices. Press J to jump to the feed. Like it or not. Many companies featured on Money advertise with us. Copyright 2022 Consumers Unified LLC. And lastly, seek counsel from a consumer protection attorney for a free consultation. If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! It will pass in time. Sprint Trainer at Convergent Outsourcing . The posting time indicated is Arizona local time. I'd only worry if they fail to indicate that you paid the debt. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. Be the first one to find this review helpful. Do I need to get them to prove what I owe? I suppose they need to provide: Proof of contract - with sign-on and termination dates. Many factors affect your FICO Scores and the interest rates you may receive. Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". The phone number (mine) is unlisted, private. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. If the collections debt is paid there would be nothing to put on the credit. I was able to settle account for $500, which is a victory as the original amount was $1083. Seemed reasonable, but what a scam. But, when I asked directly who she represented, she said she represented Convergent. We also do not buy debts - the debt that you may owe is still owned by the original creditor. Further information is available in our FICO Data Privacy Policy. One of our team members will walk you through the payment process and answer any questions you may have. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. It may not be copied without the written permission of Ripoff Report. People would take advantge of it, skip a payment, and get a deletion. I called sprint, who was very eager to accept a payment to confirm if this was true. She said to give them a call and try to settle for less with them. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. How long does it take for my credit report to update after I make a payment. Received several calls from this Company. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Quick question! They might say yes or no. This outsourcing the initial collections is not that uncommon. A link has directed you to this review. Will paying sprint remove collection? In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. I was making payments via automatic draft. I had a Spring sent to ERC. A lady called me from Convergent outsourcing about a Dish Network account. As of April 1st, 2020, Sprint is now part of T-Mobile! to the credit bur. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. The account is in the amount of $621. They are offering me a 50% settlement offer of, $806.93. I suspect the contract was hidden in the purchase of the I pad. You can enter your email address to have a copy of the chat transcript emailed to you. In business since 1950, Convergent is one of Americas leading collections agencies. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. You may find that it wont budge, even after you try the strategies above. Typically, Convergent Outsourcing is a tough egg to crack. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. They're just trying to meet their own metrics.