I had great Sprint service until March when they started to launch 5G in my area. Someone is in the phone. Ive called Sprint/T-Mobileand have complained about the lack of several times to no avail. Top Class Actions is a legal news source Pittsburgh, PA 15222 Tmobile is terrible. Now my bill is 100$ more than what I agreed on. In the process they make you have to purchase a new device to keep the service. My Sprint service was great, but T Mobile is awful. I had T-mobile for 7rs. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. With hundreds of successful settlements to our credit, were ready to help you fight against the large corporations that dont care about their customers. They wont help us! Every since the Sprint/TMobile merger, my service has been terrible. T-Mobile says that the information stolen from the additional customers did not include social security numbers and driver's license information. I will not recieve messages all day then about 10pm I get 20 of th! But maybe the service you actually received was something quite different. The customer service was horrendous. Ok but then it says 20daus early. Additionally, anyone who has or believes they have suffered identity theft should also visitIdentityTheft.govto report it. So I hurry up and play store google it was proving fact I was getting hack my wireless cricket was noice. The following day, T-Mobile officially announced that it suffered a cyberattack. This is still going on in places a year and a half later!! How do I enter a claim into this class action lawsuit? THIS IS A PAID ATTORNEY ADVERTISEMENT, AND THE PARTICIPATING ATTORNEY(S) ARE INCLUDED BECAUSE THEY PAY AN ADVERTISING FEE. They will not give refund after I did not receive service. An alternative to filing a T-Mobile lawsuit in small claims court is demanding arbitration with T-Mobile. They literally gave me a free phone for the switch Just go get a new phone you losers. WHAT IS CONSUMER ARBITRATION? A T Mobile Class Action Lawsuit Settlement is the perfect way for a person who suffered injuries to file a lawsuit against the company. I can not hear on the phone. In most cases, you will need to submit a claim, either online or through the mail, to receive your portion of the settlement or judgment. Claiming the phones were damaged (not) my point is they give you 15 days to return defective devices but they wait 6,7 months to say devices were damaged. My phone works when it wants to and doesnt work when it dont. Add me i hate to mobil and their customer service sucks BALLS!!! All posts or writings on TopClassActions.com by staff or others should be regarded as personal opinion only, not legal advice. When I contacted T-Mobile about this same problem they werent trying to give me much information. Now heres the 7th month and they decide the promotional prices will not be applied. Take your complaint beyond customer service and get a real resolution. Our law firm may be able to help you obtain additional compensation through a legal claim, as well as force T-Mobile to improve its data protectionpractices. In result I received that month free and they told me I had to get a new phoneWoww. Under the act, consumers may recover statutory damages between $100-$750 or actual damages, whichever is greater, to compensate for any fraud, time spent, or any credit monitoring product consumers purchased in response to the breach. All Rights Reserved. Tower has work other for over 2 years now. This is how bad my situation is. Suite 603 Any information you provide to Top Class Actions does not establish an attorney-client relationship, and it may or may not be protected by attorney-client privilege. I had a perfectly working paid off phone. I have screen shots of my speed test iver the last 2 months Plus they said they would send a boost to get service near my home. Definitely ADD ME! Complained to tmobile and found out that hundreds in my area have the same issue. Small Claims Court proceedings are always civil matters, and for a smaller amount of money than a standard lawsuit. Was sold entire internet package and for the last year have had nothing but trouble. Best of the Best. It is our goal to develop a website that is accessible to everyone. These are your options for making your complaint against T-Mobile official. It's not right what Big Business can get away with if we let them. Please add me I have horrible service for months now. Please add me. I havent canceled because Ive been with TMobile so long but tired of the shity service. More information on the settlement can be found here. There is a 45 mile stretch in my area now where there is ZERO service. My service has declined steadily since the merger, today I have zero service, t mobile claims nothing is wrong. Who: Verizon and T-Mobile have been involved in a number of class action lawsuits recently. GETTING LEGAL INFORMATION IS NOT THE SAME AS GETTING LEGAL ADVICE. The website I go to online are coming up not secure . And why is it not in the sytem? They tried to sell there WIFI service but would be useless if you cant get phone service. Needless to say att is my carrier now leaving t-mobile after 7yrs of service this merger has been nothing but trouble and a cash machine from its customers. I wish to join this class action suit, I had to upgrade three phone because they were not 5G. The number of users whose personal information might have been compromised in a recent cyber attack of T-Mobile has climbed to 53 million, as the telecommunication company is hit by a pair of class-action lawsuits. In nearly all cases, the contract you signed likely has a clause for arbitration, or binding arbitration. This means that you effectively dismissed your right to sue T-Mobile in favor of an arbitration process for any disputes. Not only has no one been getting 5G, I cannot get any service through Sprint. My brother Cordel McGraw is having the same issues and wants to know What. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! Its a paperweight. Certain features do not work and internet access is not always available using 5G service although I live extremely close to 5g towers?? Sign me up! So many drop calls no service. 2:22-cv-00843 in the U.S. District Court Western District of Washington. Service absolutely is beyond awful and ive been in the store over 20 times, bought a new phone even though mine was just 1 year old. I switched to T-Mobile a little over a month ago and now I cannot use my phone anywhere. They would claim they were fixing the problem by lying to me one minute about a tower nearby receiving maintenance yet while everyone on my family plan having the same problem (we all live far from each other, not using same tower). The FCC probably know my name by looking at my e- mail I have contacted them so many times. And I seem I not getting threw this hung up. Supposedly was to have unlimited 5g when recently switched from metro pcs on all 4 devices. We think we can achieve a better result than what is provided in the class action. I have been with sketchy service since March 2022 and without service at my home since June, I inherited TMobile by way of Sprint. I never had this problem when I was with sprint. In my city we cannot get 5G due to being in a valley. For further information, please complete the form on this page. FairShake has helped thousands of consumers just like you get resolution to long-standing complaints with companies like T-Mobile without filing a lawsuit. While there are no guarantees, it is possible that those who sign up for the mass arbitration could potentially be entitled to hundreds of dollars. Under the California Consumer Privacy Act (CCPA), a consumer may bring a civil claim for damages if they were victims of a data breach. Class Action Lawsuit Settlement Amount (s): $14,000,000 = $4,500,000 in attorney fees + $7,000,000 to Claimants +$2,500,000 in non cash benefits (free minutes, text messages and HotSpot usage) - settlement administrator expenses (identifying and paying the class) - $1,000 to the lead plaintiff. Privacy Policy | was a Sprint customer for years. While T-Mobile has offered two years of free identity protection services, attorneys believe this offer is not enough to compensate people whose information was exposed. Now, Im fed up I wasnt aware of a these changes as Im a busy Mom of 3 littles & I too have a 4G phone Samsung A21 w/virtually no coverage in areas where I go hiking & paddling & may need emergency help that many others have a signal. No data. This means that hackers can obtain more sensitive data, in addition to obtaining the tool that many use for two-factor authentication. I was having problems with the company for months. We were upset about it. Myself and 20 others were without service.. please send information to join suit.. Sign me up. Over 53 million T-Mobile customers have been affected by the cyber security attack. Now Im paying for a $900 5G capable phone that SUCKS! So then I paid like a couple hundred dollars to have them shut my TMobile Account so I could switch over to a different service provider which much cheaper and better but despite the coverage on it to save money and to keep my money back into my pockets. Please add me. T-Mobile confirmed being hit by a data breach that might affect tens of millions of customer data. More than 2 Representatives told me my prior phone and new one I had to purchase would no longer work on new network and that I would need to get a new phone again. Because Im a Sprint customer and they and T-Mobile sent me emails briefing me on the details. If your legal rights are affected by a class action, you usually will only need to get involved once the case settles. Please add me also. that reports on class action lawsuits, class action settlements, Heres a quick summary of the groups T-Mobile says were affected by the breach and what information may have been exposed for each group: first and last names, addresses, dates of birth, Social Security numbers, drivers license/ID information, phone numbers, and IMEI and IMSI information (unique identifiers associated with your mobile device and SIM card), first and last names, phone numbers, addresses, dates of birth, Social Security numbers, and drivers license/ID information. All of arbitration claims made through FairShake are administered by the the American Arbitration Association (AAA). He alleges T-Mobile developed its 5G launch without disclosing to its customers including former Sprint customers following the merger between Sprint and T-Mobile it intended to shut down older networks without adequately addressing network incompatibilities for numerous devices dependent upon them. I guess this is what you get when you are a long time customer. If youve received notice that your information was compromised in the T-Mobile data breach, you can now join others taking action. v. T-Mobile USA Inc., Case No. The seller of the information is asking for six bitcoins, worth about $297,279 as of publishing, for 30 million social security numbers and driver's licenses, according to Motherboard. Oneplus 5g device. Box 7635 F (724) 656-1556, 1350 Columbia Street The plaintiffs are also concerned with the monetary costs and the "time spent mitigating the effects of the Data Breach, including time spent dealing with actual or attempted fraud and identity theft.".