You can email us at info@staysure.co.uk .wsite-button-small .wsite-button-inner {font-size:13px !important;} })(); Kind regards Yvonne GS Gordon Short 4 reviews ES 16 hours ago Verified Easy to use and very competitive A free inside look at company reviews and salaries posted anonymously by employees. .wsite-not-footer blockquote {font-family:"Georgia" !important;font-style:italic !important;} Had team leaders record secret conversations trying to do what I have no idea. Whilst Staysure and ERV are different companies (as far as i know), I feel strongly that Staysure should have an onus of responsibility towards their customers in cases such as mine, rather than passing the buck and asking me to take up the matter with ERV through their complaints procedure. Apparently, as my father was elderly and on medication for some long-standing but controlled conditions he was automatically not covered - even though there is no way to provide this information when buying the policy. Prepare yourself for your Customer Service Representative interview at Staysure by browsing Interview questions and processes from real candidates. I was really impressed how EASY and QUICK to claim and get the money back. Warm regards,Ross. Online insurance is great but multiple choice questions dont always offer the conditions the customer might feel most likely to arise. }(jQuery)); Broadband TV & Mobile Guides and Company Reviews, Your Jokes | Let's be funny and save some money. Simply go to the My Insurance section and choose which policy youd like to email to yourself. .wsite-phone {}
Staysure hiring Customer Service Insurance Agent in Northampton staysure customer service review very helpful, advisor explained everything very clearly and patiently. My mother sadly passed away on the 22nd July, her claim on a paltry 500 policy with 85 excess was dismissed. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. HR Director. But I am still waiting for the activation email. In my experience Staysure's underwriters, ERV, are an unprofessional, dismissive and rude bunch of sharks, who refused to explain their decision to me, and I even had the phone put down on me.
PDF Terms of Business Despite having twice being assessed by a Dr designated Unfit to Fly due to the high risk of anothers fall ( which would result in her being paralyzed) Staysure insisted that she be repatriated or they would cancel coverage. Get in touch with us if youd like to make multiple changes to your policy. Warm regards,Emma, Very pleasant and helpful staff. I should have asked for the policy to be posted to me. The People Team. The process took 1 week. function initCustomerAccountsModels() { Could not be happier with policy and service, Dear Clive Thorneloe,Thank you for your 5 star review. Be the first to find this interview helpful, What motivates you? We also ensure all reviews are published without moderation. A good clear line, too, with no annoying background noise! As soon as claim went in was rejected as i had not cancelled the whole trip and someone had taken my place. Anyone can write a Trustpilot review. We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. I had to do all the repatriation work with the help of the English embassy in Tenerife. Not a good experience. Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). https://www.staysuregroup.co.uk/ Industries Insurance Company size 501-1,000 employees Headquarters Northampton Type Privately Held Founded 2004 Locations Primary Bedford Rd Britannia House 3-5. The site would not let me obtain my 1st quote or clear input and start again.I had to phone your Company and get another quote , which was about 40 more than my first on line quote I did not receive any information as to why the on line quote changed.I bought the policy. Staysure are fine to deal with when you are buying the policy, and as long as you don't need to claim, things are great! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Finally I started a new booking and was successful in receiving a quotation which I accepted.
PDF Staysure Staysure Reviews - Read 100 Genuine Customer Reviews | staysure.co.uk Please don't give this company a 5* review based on how good they are at taking your money, should you ever need to make a claim you will be sorely disappointed. They then took back the advance payment I had to get because I had days off due to bereavement, without offering a payment plan when I had offered one before even handing in my resignation. Thank you for posting a comment. Staysure Travel Insurance Reviews | Read Customer Service Reviews of www.staysure.co.uk | 10,007 of 10,328 Money & Insurance Insurance Travel Insurance Company Staysure Travel Insurance Staysure Travel Insurance Reviews 250,728 Excellent 4.7 VERIFIED COMPANY www.staysure.co.uk Visit this website Write a review 4.7 total Filter Sort: Most recent The breaks are 10 minutes which is very short and not enough for all the stress we have to deal with from dealing with a very high call volume. Resolver is free. Good salary and get bonus if you are lucky, Hard to find a team leader to help you during the call even the customer escalate. We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure.
Staysure Employee Reviews for Customer Service Representative - Indeed I could put it down racism but overall they are just a horrible company who treat people bad. document.dispatchEvent(initEvt); .wsite-elements.wsite-not-footer:not(.wsite-header-elements) h2, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-long .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-large .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-small .product-title, #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {font-size:40px !important;} They admit that thier terms and conditions does not say that i cannot do this but they can introduce terms if they so chose, apparantly.
} - Calling from within the UK: 0333 014 4512
Simple! Some of the other changes you can make include upgrading your policy, adding additional cover options and changingyour personal details. If you have not received them in the next few hours, please can you send a message to expat@staysure.co.uk or give us a call on +34952010024 and we will be happy to help. Find out how we combat fake reviews. In terms of progression opportunities were developing an exciting new development proposal, aligned to our growth aspirations, so there will be lots of opportunities going forward for ambitious candidates, looking for career longevity. If youd prefer to speak to a member of the team on, please call us on:
We are committed to providing an inclusive and fair environment and do not tolerate negative behavior or bullying. Staysure would not reimburse these costs until probate had been completed and they had received a sealed certificate, even though it was clear what had happened and it was my money that I was claiming back. Bedford Road, However, if you do need to claim as I did following the unexpected death of my father 3 days before my planned holiday, then that's where the customer service ends. $(function() {
I got a quote online yesterday 2/3/2023 but I had a query which none of the three members of staff i spoke to could explain as the part of the quote I was querying showed up on their screen. They wouldnt provide us with any details about the repatriation other than a pick up time. Replies to negative reviews in < 24 hours, Read 1 more review about Staysure Travel Insurance. }}\"\n {{\/membership_required}}\n class=\"wsite-menu-item\"\n >\n
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