On top of the site fee , they charge another fee to payout which can take up to 5 days. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. I have removed all my items from this shady scam company. Do they really expect me to send them ALL the video footage and photos I took of the item?? If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. We want to do anything we can to make each experience worthy of your best possible rating! Sell the bag on our site! No problem. This chat rep advised me to reached out to the returns department at returns@tradesy.com. Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. The buyer has your merchandise and Tradesy has your funds. Horrible experience. Moreover, you also are not permitted to create a single listing of multiple items. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). I can trust Tradesy sellers to be upfront and honest. Now it is Vestaire and nobody will help me. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. no thanks. And is clean and gently used. Have never had a Tradesy problem in several years of selling. Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. Tradesy has a consumer rating of 4.7 stars from 35,456 reviews indicating that most customers are generally satisfied with their purchases. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell. You can find more details about the Trusted Seller badge here, and Expert Seller badge here. While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. To User Friendly easier navigating your website.. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. Whether it is a side-hustle or a full-time venture, reselling on Tradesy or other marketplaces provides you an opportunity to earn extra cash. Every thing I have bought from this site is FAKE! Tradesy has been wonderfully responsive and I would give 5 stars for their communication. Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. Privacy Policy. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. I sold a $1500 Herve Leger dress which I had only worn once. Sign up today and take advantage of its excellent features with its 14-day free trial! Here's what happens next, Welcome Tradesy Buyers! Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. Im treated this way and we sold over 1/2 million dollars in merchandise. The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). Clearly the buyer wore the dress out to an event and returned it seven days later. The site is most especially patronized by women looking to shop for designer wears. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. We also ensure all reviews are published without moderation. Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. Tradesy hooked up with Authenticate First, these people don't know what they are doing. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. Jauslin;-), I always feel Tradesy is a safe place to shop for second hand items. The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. I am still waiting to receive my bag back. Many online sales platforms have problems attracting customers to their sites. 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Then, you will use your own packing materials to ship your item out. Gain trust and grow your business with customer reviews. Past experience, selection of merchandise and pricing. In the app, Tradesy sellers must click the sell icon at the bottom to begin any sales process. Many thanks! Don't put your stuff on this site. LOVE IT and very easy to use and several opinions to pay for your product. Please ship out ASAP, I'm leaving on vacation on 6/14 and would REEEEALLY love to take them with me ;). A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. -Tradesy will return all items deemed above fair market value. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. and our Best 13 Compound Interest Investments and Tips to Consider, 12% Compound Interest Accounts: 12 Investment Success Stories, 12 steps to Financial Freedom: What to do to attain financial freedom, 15 Benefits of Paying Off Students Loan Early, Stilt Loans Review: Personal Loans For Immigrants And Visa Holders, 16 Best Screencasting and Screenrecording Software, 10 Best Tax Software of 2022(For Tax Professionals), 18 Best ERP Software (Systems Ranked & Compared), 37 Best Podcast Hosting Software that Works Well, 10 Best CMMS Software Of 2023 For Your Business (Ranked and Reviewed), Calculator to Calculate Interest Rate on Credit, Calculator to calculate monthly payments on credit, 25 Legit Ways to Get Cash When You Need it, 9 Babysitting Jobs for 13 Years Old (up to $1000 a Week), 11 Legit Focus Groups: Earn $50 to $500 Participating in Research Studies, How I Used Lunch Trays to Make $3000/month as a Full-Time College Student. Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. Companies can ask for reviews via automatic invitations. He never told me what the exact issue was and what was misrepresented. Bunch of Bullies! I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. Has happened multiple times, customer service does not help over email, and will not answer the phone. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. It came beautifully packaged. I have yet to find any evidence of wear on the bag-it is impeccable. Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. Tradesy ranks 1st among Used Clothing sites. Tradesy is also looking after its sellers. We're so sorry to hear that you've had a negative experience on our platform so far! Thanks. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. While other sites charge a 2.00 fee for instant payout or free for bank transfer. When you put up clothes for sale on Tradesy, the team improves your product photographs at no extra cost. This ensures that our customers almost never receive inauthentic items. After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. Wanted to confirm that all discounts were applied because, though referenced as 'Site credit,' the dollar amount of this credit was not listed in the line items delineated on the final pricing/post shipping page. I received my order even earlier than expected. tradesy return policy for sellers. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. The Tradesy authentication team of experts will conduct a thorough inspection to determine whether the item is authentic or a designer replica. My husband and I were looking for my first Chanel bagfound it! Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. It also provides phone and email support. Thankfully, I was very pleased with my purchase and the quality was just as I had hoped for. I like to browse extensively before making a purchase. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you. Fees: For sales less than $50, Tradesy deducts a flat $7.50 fee. On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. i can't find anything on the website. Keep in mind that: For more info on listing guidelines see here. Better places to sell designer clothing: Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. They were well-packaged and beautiful. The shoes were carefully packaged and it came with the original Gucci Box and dust bags with the cards. If I were you, I'd contact Tradesy immediately. This is a great space to write long text about your company and your services. #HonestCompany;-) *****, Because I love designer items and the price is right. I should have been told that it was being shipped from China and there might be additional delays. If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. Youll know this by seeing the marked-down percentage according to the details you provided. Some sellers seem more conscientious about this than others. This is one of my favorite dresses. Now it is Vestaire and nobody will help me. Tradesy has zero tolerance for designer replicas or counterfeited listings. Verification can help ensure real people write reviews about real companies. This company is a rip off. Heres what happens next. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. It was easy to place the order, the shoes came in as promised. Salers on Tradesy are required to pay a transfer fee of about 2.9% of the total amount when they receive their earnings. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. While you may find many inexpensive brands there, the steep selling fees make Tradesy a great place to sell designer and luxury inventory. And when an interested buyer agrees on the price, youll need to ship it to the buyer. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. eBay is one of the founders of resale marketplaces; it was launched in 1995. Enables you to set prices for items based on your preference. This feature will help you find the best time to place your item on sale on the site. Why on earth would I seel a MOLDY bag to anyone??? Autor de l'entrada Per ; Data de l'entrada calexico west port of entry hours; 12 month libor rate 2021 . Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. I have used you guys in the pass, Great Customer Service. Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. It enables you to post as many items as you want for free. Isa. I sent them back for authentication and supposedly the authentication process by Tradesy was done. As a seller, you can also propose offers to users that liked your items. Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? All orders on Vestiaire will use their prepaid label shipping option. since the order was placed even same day they are unable to assist with the modification of the transaction or even offer an account credit. Consumers satisfied with Tradesy most frequently mention great experience, customer service and fast delivery.Tradesy ranks 1st among Used Clothing sites. Its UNREAL!! You can withdraw your earnings using a debit card, ACH transfer, or PayPal. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. Thank you! To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. The item cant be unbranded, and we may not accept the brand. Selling on Tradesy is quite easy; all you have to do is list the item on their website. The seller was professionally quick with their services. We want to do anything we can to make each experience worthy of your best possible rating! Very pleased first-time Tradesy user. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. I have read on other sites that Tradesy keep the returns and seller is SOL. Amongst the numerous online platforms, eBay, Tradesy, and Poshmark take the lead. In addition, there are thousands of designers and brands available on Tradesy. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. Regardless, we're terribly sorry for any trouble or inconvenience our current Return Policy has caused. There was a hundred dollar coupon, and the bag was described as gently used. Find an alternative. Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Once the whole process is complete, Tradesy will top up your earnings. Punks! Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. The seller was on vacation when I made my purchase, she let me know when it would be sent. Replies to negative reviews in < 24 hours. Were always here to help. However, if you are a professional seller, buyers will have, Payment works a bit faster on Vestiaire Collective. Looking for a nice leather purse. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. Your item will now ship with Vestiaire's prepaid label. We want to do anything we can to make each experience worthy of your best possible rating!
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