Step 2: Check your HDMI cable connections. A forum where Apple customers help each other with their products. I have unplugged both devices overnight as well and nothing has changed . The volume control buttons on your Apple TV remote may sometimes refuse to function. I keep playing with all the settings and it seems to be either power control works or volume control works, both won't work . Apple TV remote volume control not working, The CW app crashing or not loading on Roku, issue acknowledged, [Updated] Path of Titans players 'unable to login' & 'smart code not working' issues trouble many, fix in the works. You can either order directly from Apple, or you can order from a third party. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. All postings and use of the content on this site are subject to the. I bought the new Apple TV, and previously had the older Apple TV 4K. This site contains user submitted content, comments and opinions and is for informational purposes Long story short: I updated the firmware on my Samsung HW-Q800A Soundbar, installed two software updates (one was a major version update) in my LG CX TV and updated to tvOS 15.5.1.still no luck. Press and hold the TV/Control Centre button and the Volume Down button at the same time. I have the same setup and the same problem. last night my Apple TV did an automatic update to tvOS 14.7 . Apple TV Volume Stopped Working. Please start with If your Apple TV remote isnt working and also ensure your mute button is not pressed. The rest of the buttons work. The digital world offers many possible pitfalls where a user could lose their access to critical data or give away information they didnt mean to. Then, go to Volume Control. My volume control on my Apple TV 4K remote was working. My volume control on my Apple TV 4K remote was working. Help please! Hi there! Apple TV HD, Best. omissions and conduct of any third parties in connection with or related to your use of the site. This article tells you, what are the ways to fix Apple TV Remote Volume not Click on Remote to view the exact battery percentage level. Ever since the tvOS 15.6 update rolled out, the Apple TV remote is no longer able to control volume, as reported by some users (1,2,3,4,5,6,7,8). Apr 28, 2021 4:06 AM in response to shiny334, Apr 28, 2021 4:14 PM in response to Urquhart1244, I tried that and it wont control the volume still. But how the remote control immediately worked with my TV? However, a user on Reddit managed to figure out a potential workaround. Jun 1, 2022 1:29 AM in response to baeda_. If your speakers aren't showing, select Add Equipment from the Equipment Control menu. Having personally experienced several some issues with Volume, I decided to do my fair share of research on Apple TV remote. My Apple TV is connect via HDMI to LG CX and my LG CX is connected via hdmi eARC to a Samsung Q950a volume down function via Apple TV remote not working. only. I do remember when I first connected the 2 it didnt work and I did something to make the volume controls work but I cant remember, User profile for user: Refunds. Jan 13, 2011 3,979 607 Estonia. provided; every potential issue may involve several factors not detailed in the conversations 1-800-MY-APPLE, or, Sales and My previous tv was able to be controlled by the Apple TV but it wasn't a smart TV like this new LG C1. Is there anything i can do?? A forum where Apple customers help each other with their products. Press and hold the TV/Control Center button and the Volume Down button at the same time. The only feature Im interested in is controlling my sound bars volume via software rather than learning the remote and using IR. Here is what I have tried so far: To start the conversation again, simply If you have an older Apple TV remote, hold the "Menu" button and the left arrow for six seconds. I do not have cable and use the Apple TV as my main source of entertainment. Each email reveals new things you can do with your phone (and other devices) with easy-to-follow screenshots. Also keep myself away from troubles as I age. New Siri Remote not controlling TV Volume (IR). You will have to select Learn New Device from the drop-down menu. Click on Verify, and you will have successfully created an alternative to your Apple TV physical remote. Only the volume buttons work. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of My Apple TV remote works but no longer controls the volume of the TV. charee144, call To save both parties some valuable time, I suggest letting them know of the various techniques you have already tried yourself. Restart your Apple TV Remote. Simply pressing the top of this ring button has been known to fix Fire TV Stick audio bugs. only. Apple disclaims any and all liability for the acts, I also attempted to update the firmware of the remote with no luck - connected to power over night and firmware stayed the same not sure if it is on the latest firmware or if the update is not pushing through. Her latest piece, "Temporizing: Self Portrait" can be found in the Winter '21 edition of. Same with - and mute. Apple TV Volume Is Not Working: The TV/Control Center button and the Volume Down button have to be pressed at the same time. I have tried everything! Nevertheless, well keep an eye on the developments about the Apple TV remote volume control issue and update the article accordingly. Similar questions . 127,075 points. Remote used to control tv/Volume. I tried pressing the volume and mute buttons and nothing worked. Apple TV 4K remote unable to control display volume a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i haven't been able to control my television's volume ever since. How does one fix this? All other buttons worked. Street, Suite 108 Gregor-1138, Apple TV 4K Siri remote volume control not working. A forum where Apple customers help each other with their products. unplugged all hdmis and power to all devices. May 14, 2022 1:23 AM in response to @Anthony. It sounds to me that this is an issue with Apple TV and Samsung Soundbars. On your Siri Remote or Apple TV Remote, press or to turn the volume up or down. In other cases, the volume button doesnt work at all. ARC and volume control are 2 separate things, Although if your TV supports one, it probably supports the other. If the Volume button is dimmed, use the volume button on the remote that came with your television. Source, Connected the soundbar to TCL 8 series tv and now Apple TV will not control volume. Make sure to do the full reset of the remote as described in here: If your Apple TV remote isn't working - Apple Support. After this it said I could control volume. I'm seeing it on a Sony TV also (xbr-x930e) and a Samsung HW-M550. Wondering if anyone had any ideas on how I might be able to get the volume to work on the siri remote. I am just curious how exactly it is implemented that the remote controls volume on a TV of not specified brand. How To Get It Back, The Easy Way To Make a Group Chat in Your Messages App, If Notes Disappeared From iPhone, Recover the App & Lost Notes. Press Select and Play until your streaming stick reboots. From this hub I can have my soundbar, TV, and Apple TV interconnected and they work perfectly in-sync with CEC enabled. omissions and conduct of any third parties in connection with or related to your use of the site. Frustratingly, the Apple TV Remote's volume will just randomly stop working sometimes. If you need assistance, contact the TV maker or go through the instruction manual. I have Apple TV 4K and I am able to control TV's volume through HDMI cable using the native remote control. Apple TV 4K, The standard Apple TV remote and iPhone/Siri remotes behave the same way. It's up to Samsung and Apple to workout where the bugs are, but you know this forum would contain WAY more complaints over the last few months if they had recently introduced such a fundemental bug where turning down volume via CEC is broken. Some other reason why this wouldn't be working? Weve added a few reports below for reference: My Apple TV remote volume stops working every 1 2 months. That hardware is not capable of sending IR and thus it can only work with HDMI CEC. Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. This is just with watching something on the apple tv. Step 3: Clean the sensor window on your Apple TV Remote (The sensor window is located at the top of your remote) Step 4 . ARC is audio return channel, it's ONLY use is to send audio "backwards" over an HDMI connection, it has nothing to do with sending commands. Thank you for posting in Apple Support Communities. I tried the learn new device option. I setup the new tv box and decided to setup manually to avoid any issues with settings. May 23, 2022 1:08 PM in response to mikereed36. Our Privacy & Security Course for Apple enthusiast is our most requested course! . New Siri Remote not controlling TV Volume (IR). greatvovan, User profile for user: the tv has to support HDMI-CEC before it can understand the signals the appletv send to it to attempt to control the volume of the tv, Jul 18, 2018 6:18 AM in response to Meech1889, Jul 18, 2018 12:55 PM in response to Meech1889, Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support. Select your Apple T. On Apple TV 4K or Apple TV (4th generation), wait for a four-digit code to appear on your television. 4,346. I have the HDMI 2.1 in the #1 slot and made sure LG HDMI-CEC is on. The Volume button on your Apple TV Remote in Control Center works only when your Apple TV is set up with a HomePod, soundbar, or other AirPlay 2-compatible speaker. Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote's status light flash off then back on. This immediately fixed the issue. I just wanted to follow up on this forum with an update. I can use the siri remote app on my iPhone to control the AppleTV but this also does not solve the problem. Press and hold the TV/Control Center button and the Volume Down button at the same time. I recently got the LG C1 TV and I can't connect my Apple TV remote to control tv settings, such as volume. Some things to note: Sony 75 X9500H and a Samsung Q870A. provided; every potential issue may involve several factors not detailed in the conversations Plugging my ATV4K into the sound bar or the TV directly gives me the same result. I have turned on the CEC control which allowed me to turn off the tv with the apple remote but cannot change volume. Choose 'Settings' and go to 'Audio & Video'. Use the Siri Remote to turn your TV on or off. Refunds. Enter your email to get your first tip immediately. The TV settings have not changed from when it was all good. I have even changed hdmi cords and ports . Next, press and hold the Volume Down button until the progress fills up. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. If it's not, set it to that and give it a . This site contains user submitted content, comments and opinions and is for informational purposes Im no longer able to control volume and mute on my Pioneer receiver. When the Apple TV Remote App or Apple TV Control Center control is in the foreground the volume rocker buttons actually control your HDMI-CEC connected device's volume (sound bar, TV etc.). Youll be prompted to enter a four-digit passcode displayed on the Apple TV screen by your iPhone. There are also some other ways to fix this problem, such as resetting the volume of your Apple TV. I have gone to the remote settings. Or a way to manually force it to use CEC instead? Its important to note that the problem could be with the Apple TV rather than the remote. If the volume control on your Siri Remote or Apple TV Remote does not work automatically and your TV has no sound, you can program it manually: The volume of your Television or receiver can be controlled separately with your Siri Remote or Apple TV Remote, but not both at the same time. Note: These settings may not work with all devices. It doesnt work or follow the volume up or down command. Additionally, ensure that the HDMI-CEC has been enabled and that the remote is programmed to volume. The Samsung TVs remote works just fine. I am able to increase the volume on my sound bar using the ATV4K remote, and with my iPhone via the remote app, but I am unable to decrease the volume. All postings and use of the content on this site are subject to the. If you have an Apple TV 4th generation, go to Settings>System>Reset; and for an Apple TV 3rd generation, go to Settings>General>Reset. Hold it for a while, for about Five seconds, till the status light on your TV screen turns on and off again. resetting the remote did not help unfortunately. If Apple TV doesn't respond and puts volume up. I gather it passes HDR and Dolby Vision correctly (even though Samsung doesnt really do Dolby Vision?). TVs without IR receptor wouldnt be compatible for this feature (e.g. any proposed solutions on the community forums. If the Apple TV remote control is not functioning, check to see if the remote is charged. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Select Settings > Equipment Control > Manage Equipment to enable audio control via the Fire Stick remote for your TV and various speakers. once the remote wakes up the Apple TV it will then allow the connected TV to also turn on and switch to the appropriate input). My volume control on my Apple TV 4K remote was working. User profile for user: I have tried resetting my Apple TV , resetting my actual tv . only. ask a new question. Ive followed the bluetooth re-pairing instructions as suggested in Apple help pages (Menuand Volume Up buttons for fiveseconds etc). Currently, there is no way to find your Apple TV remote if you misplace it. Apple TV HD Siri remote volume and mute controls stopped working. Apart from it, I skate, meditate and medicate. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of A simple Internet search reveals descriptions of this Samsung soundbar problem with no references to Apple TV devices. A forum where Apple customers help each other with their products. The status light on your Apple TV will turn off and on again. If the volume can be adjusted using the volume buttons on the TV, but not the remote control, then reset the remote control to factory specifications. User profile for user: How to Fix Apple TV Remote Volume Not Working? Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. To start the conversation again, simply Im pretty sure the new Siri remote firmware (0x0061) broke IR functionality for me. 2. If asked, place your remote on top of Apple TV to complete pairing. Yeah, but I mean that different TV (and other appliance) brands have different codes of IR signals, say a Sony remote control won't work with a Samsung TV. It is not the same as trying to use one TV's remote to control another. I simply restarted the Apple TV remote. Sometimes I can't find the native remote and prefer to use the iPhone Apple TV remote app. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. If the volume cannot be adjusted using the volume buttons on the remote control or television, then perform a power reset on the TV. The on/off features of the Apple TV remote to control the TV do work. Until then, the products no longer communicate effectively. My Apple TV is connected to a Yamaha receiver, which connects to a Panasonic TV. User profile for user: omissions and conduct of any third parties in connection with or related to your use of the site. however current setting is set to auto (receiver via HDMI) this option only appears as auto and not listed as an option in the drop down. Rudegar. User profile for user: The volume +- control on my Apple TV remote is not working recently. Any suggestions on connecting my Apple TV to this new LG C1 so I am able to control Power, Source, and most importantly Volume would be greatly appreciated. The problem is persistent and doesnt go away after a restart unfortunately. We need to point IR to Soundbar to work. Heres the Real Fix! I really dont like Samsung and I tend to blame them first, but as I kept my soundbar from going online and updating the issue has to be on the Apple side. It will unlink. The annoying part is that when I go to "Video and Output" settings and choose "Audio Output", the soundbar is listed as a temporary audio device and I CAN control it's volume level from here! If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Apple may provide or recommend responses as a possible solution based on the information A forum where Apple customers help each other with their products. Quick tutorial on how to fix the Apple TV Siri remote (4k 2021) not controlling the volume on your tv. If your remote is paired, you should see it listed under "Paired Devices.". If this doesn't seem to fix the problem, try plugging in your Siri Remote via the port at the bottomto charge for at least two hours. Novamente, isso s possvel se voc fizer I can still use my Hisense TV remote to control TV volume, but Ive now lost the ability to use the Apple Siri Remote volume controls. All postings and use of the content on this site are subject to the. 1-800-MY-APPLE, or, Sales and Want to know more about us? Hi! To start the conversation again, simply It seemed to learn the IR signals just fine. Follow these steps to restart your remote. After this it said I could control volume. Also the function is also available in the iOS Apple TV remote via the control center but even through the control center the function for volume down does not work only volume up. 1 Answer. Apple may provide or recommend responses as a possible solution based on the information Fix It Quick, Retrieve Deleted Phone Numbers on Your iPhone, 6 Ways To Know if Someone Blocked You on iMessage. My Apple TV 4K+ remote is generally working except for its volume control feature which is non responsive. Check and Use Siri Remote to Ddjust the Volume. Hard Restart Apple TV. Preface: I've got my Apple TV connected to an HDMI hub/switch that supports 4k60fps and ARC. Can't control volume for tv with apple tv remote I just got my Apple TV 4K 2nd generation and had been using it on a different tv(not new, probably same age or older than second tv) and the volume worked on the apple remote, but I recently switched tvs (second from 2014) and now the apple remote will turn off the tv but not control the volume. Your iPhone will search for nearby Apple TVs; tap the TV name to begin the setup process. My Apple TV 4K+ Volume Feature Not Working. This is incredibly frustrating and I have to trouble shoot and reset/relearn the remote every time. Weaving a little bit of life into the articles I write. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Apple disclaims any and all liability for the acts, only. I tried pressing the volume and mute buttons and nothing worked. I am now able to control the volume and mute with the Apple TV remote. Heres how you can check your Apple TV remote battery level: Another thing you need to make sure of is whether your Apple TV remote and receiver are free of dirt and dust particles, especially if you have had these devices for quite some time. vazandrew, call Any suggestions?? Once this is done, you can release the button. Cannot control volume on Apple TV using iPhone, User profile for user: Ive also done a full AppleTV reset to factory settings when that failed too. Copyright 2020 Bug Fixed: Apple TV Remote Volume Not Working, Organize Your Cords, Chargers & Small Tech in Style, It's Not Too Late To Join Our Privacy & Security Course, Run Your Business Smarter with Remote Device Management, How to Find a Dead, Turned Off, or Offline iPhone, 10 Simple Tips To Fix iPhone Battery Drain, How To Get an App Back on Your Home Screen, How to Transfer Photos from iPhone to Computer, How To Find My iPhone From Another iPhone, Step Counter: How To Show Steps on Apple Watch Face, Easily Retrieve Deleted Text Messages on iPhone, How To Put Two Pictures Together on iPhone, What iPad Do I Have? P. priitv8 macrumors 68040. In some cases, when a product updates, the other product that it connects to also has to be updated (in some cases not all). Release the buttons. omissions and conduct of any third parties in connection with or related to your use of the site. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. Its not an intermittent issue, it just stopped working after a Apple TV software update. Apple TV remote works except volume with my Samsung tv, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Feb 6, 2022 6:02 AM in response to Mannygator, User profile for user: Unlike an ordinary TV remote, Apple TV remotes are smart devices, which rely less on actual buttons and are more dependent on voice commands. omissions and conduct of any third parties in connection with or related to your use of the site. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. It is fully operable with exception of volume control. 1. Volume control via CEC is only supported on receivers, and it will require that the device be connected directly to it. Good luck, and happy watching! Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV . The remote battery power is 89%. My Apple TV 4K+ Volume Feature Not Working. You can configure the Siri Remote to turn your TV on or off, change the input to your Apple TV, and even control the volume. Try relocating possible sources away from Apple TV to see if that helps. If you still need help,contact Apple Support. My Apple TV remote volume controls wont work on my tv anymore. When I press the volume or mute buttons I can see the LED on the Apple tv blinks 748. Looks like no ones replied in a while. 1. NOTE: Performing a Factory Reset may also help resolve the issue. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Auto via HDMI will need support for that feature from the other device too. And in my remote on my iPhone I was able to use my bottoms on my phone to control the volume Aswell. (Feb 2023), How to Add a Driver's License to Apple Wallet (2023), How to Retrieve Deleted Messages on iPhone (Feb 2023), Fix Photos Not Uploading to iCloud Once & for All (2023), Apple ID Login: 9 Ways to Fix the Error Connecting to Apple ID Server Message (iOS 16), FaceTime Not Working? Select Learn New Device if it isnt already selected. mikereed36, call What did work is this: on Apple TV, settings, remotes and devices, other devices, remote app and devices, select my iPhone, forget this device then re-pair it . Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. Adjust. So I am wondering how does an Apple TV physical remote know what codes to use with my TV that is connected to Apple TV? Step 5. Both EasyShare and EasyShare remote are active on the TV. Apple may provide or recommend responses as a possible solution based on the information Your iPhone is not able to send an IR signal. This is a user forum, if you want more specifics then you can contact Apple. Remove any obstructions to the transmission between the Apple TV and the Siri Remote so that the remote can make direct contact with the IR sensor on the Apple TV. Your remote may be disconnecting and reconnecting more frequently due to interference from other Bluetooth devices, cordless phones, and other sources. If so, thats another indication that the ATV4K, your TV and soundbar are configured correctly (HDMI CEC functions properly enabled everywhere), and that the Siri Remote needs to be reset. Ive restarted the Apple TV box and re-paired but no success. From this, are you confirming that volume up and down (and mute) are working correctly with the iOS remote? Is there a way we can report this issue to Apple? Was all working fine before tvOS 16.0. Anyone else having this problem? After discussion with a DTS Engineer, he found a workaround (rdar://42881405 Volume control is disabled when connected to Apple TV using AirPlay ). Switch HDMI inputs. Unplug the HDMI cable at both ends, and plug it back in firmly. I am still convinced the issue lies with Apple. . To start the conversation again, simply I cant even use my phone to turn the volume up anymore . I've checked that HDMI CEC is active and I can control my Apple TV playback with the TV remote (Phillips). I tried all the options I could find online including adding a new device where it had me hold the volume buttons, holding menu and volume up to repair the remote and power cycling it. Apple disclaims any and all liability for the acts, User profile for user: The Samsung article from bgmeek was not helpful nor relevant. Can this be fixed? ask a new question. HDMI-CEC is enabled and Volume Control is set to "Auto via HDMI" on Apple TV.