The fee is detailed (listed as "booking fee") on your order summary at checkout. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. You may select from a range of shipping options including USPS and UPS. Do not use them.Mike. Go to Cinemark :). Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866)857-5191 and they can help resolve your issue. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. We also ensure all reviews are published without moderation. We use dedicated people and clever technology to safeguard our platform. We charge a small convenience fee per ticket purchased on our website and mobile app. We also ask that you leave the masks at home. We are not unfamiliar w/ the use of a computer. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. There Is Plenty DoNotPay Can Help You With! As it takes up to 72 hours for you to receive a response, you can submit your query via. Your free birthday ticket will be on your accountby midnight on your birthday andexpires 30 days after your birthday. When I get to the theater what should I do? But the purchase went through according to AMC cause it was using one of my reservations. Never ever deal with these people. 34. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. I contact AMC. Should you encounter any issues with the application please contact us at 1-800-541-5555. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. Press J to jump to the feed. While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. Find out how we combat fake reviews. Online orders can be paid with Visa, MasterCard, American Express and Discover. After entering the number on my gift card--several times, I got the same message each time: "Error, this card has already been redeemed". I was on website and looked at tickets for a movie. Thanks so much for the tip! When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Should you wish to purchase more than ten tickets at a time, please place separate orders. Refundsare not available after the booking showtime. If you received a gift card, and already have an existing Diamond Rewards account, the gift card will need to be merged to the existing account. When it comes to the tickets purchased for a special pricethey are nonrefundable. What are the Ages for Children / Senior Pricing? These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Corporate Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Do You Sell Gift Cards? All tickets purchased with a gift card are non-refundable and cant be exchanged for any kind of credit. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. 2006-2023 Viewpoints. AXIS15 EXTREME View our, Yes. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Can I Purchase Tickets atFandango? My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. What is the purpose of the rating system? Parents should be especially careful about letting their younger children attend. Refund Policy Our "bookings" (contract with film companies) are for one week only. There are no refunds after the printed showtime. Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. Login to your Regal Crown Club or Regal Unlimited account. Paragon Theaters - Luxury Made Affordable All Rights Reserved 2023. This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. When you call a recording comes stating they are busy and to call back later, the website chat you have an hour wait. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its Terms and Policies. Absolute garbage company with terrible customer service! Click on the link you can find under a headline Refund/Exchange, Enter your email address and the confirmation number, Select why you want to continue (Refund or Exchange). I selected a theater and movie and went to checkout. For some reason, it showed 3 Avengers reservations, even though it should only show 2. I tried texting and emailing Fandango to no avail. How do you get more information about a rating? Gift Cards Offers. They issued me a credit and the credit did not work! Please check your local theater under the Ticket Pricing tab. DO NOT ACCEPT A CREDIT INSTEAD OF A REFUND! I went online and tried to talk to a representative about my card mishap. 2sandiesmail. IMAX Passes are not accepted for any opening night fan event, double feature, marathon event or Dreamscape at AMC experience. Most of our theaters offer military discounts. SCAM LIKE: Attempted to use the fandango site. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. *3D Upcharge. In certain markets, film studios sometimes allocate films among theaters in that area. The system prompted me to log in. DO NOT BUY ANYTHING FROM THIS RIPOFF COMPANY. It goes against our guidelines to offer incentives for reviews. This page will provide you with a list of our theatres, sorted by state. Are military and student discount tickets available through Fandango? Where can I find information about closed captioning? We will fax your bank on your behalf and, if you so choose, contact Fandango for you. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. We are proud to offer a Paragon Theaters Diamond Rewards program to reward our most loyal guests. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. No thanks I will call the theaters they know where they are located. We also use LouAnn Pop N Light popping oil (coconut oil) and LouAnn Buttery Topping for our popcorn, which are both gluten free. What criteria do they use? They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Still no response from Fandango. For some reason, it showed 3 Avengers reservations, even though it should only show 2. Press Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request. Delray + Axis15 Extreme + IMAX + Penny Lanes - Delray Beach, Fenton + Axis15 Extreme - NOW OPEN - Cary, Parkside + Axis15 Extreme + Penny Lanes - Cary, Village + Axis15 Extreme + Penny Lanes - Fredericksburg, Demon Slayer: Kimetsu no Yaiba -To the Swordsmith Village, A League of their Own (1992) presented by TCM, National Theatre Live: Frankenstein (Original Casting), Standing Room Only - The Legend of the 12th Man, Thomas & Friends: The Mystery of Lookout Mountain, Shazam! What are the hours at the Chatterbox at Paragon Village? How do I redeem colored passes, loyaltyfree tickets and concession rewards? I hadn't heard about their AWFUL CUSTOMER SERVICE. I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). I have reached out to customer service multiple times with no response. Locations with military pricing available are listed on this page. It is REGs policy to support the MPAA ratings system to the fullest extent possible. Why in the world would I want to sign up for a program that reroutes me to another state and then requires me to immediately call for a refund or exchange or I won't get one. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. When I click the link to print my tickets, the page comes up only as text. The ultimate first world problem! Absolute nightmare company! Thank you for your purchase. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. After buying the yogurts I had to send them a copy of my receipt and then wait for a promotional code and then go on Fandango to claim it. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Retrieve from your Fandango account: https://www.fandango.com DO NOT USE THEM for movie tickets. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. If you visit the theaterduring a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. CDA Idaho. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 2023 . You can check your gift card balance here. I was about to purchase when the screen went blank. Locations with student pricing available are listed on this page. Fandango offers refunds or exchanges, and there are several ways you can go about it. A month -several emails, 4 phone calls later- still no help! Those work just as well on a phone as they do on a piece of paper. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. We are phasing outour cards and moving to a virtual rewards program so it is unncessary for you to have a card. AMC Gift Cards purchased in the U.S. and gift certificates purchased in Canada are non-transferable. Please note that there is a maximum of ten tickets per online order. For extenuating circumstances, please consult theatre management. Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. The reservations page on AMC showed a ticket for Avengers Endgame on Thursday the 25th at 6 PM - this shouldn't be there. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. How Do I Change My Seats? I checked my email with no confirmation and purchase history on there website. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. Do You AllowCostumes? Fandango accepts a variety of payment methods, which may include Visa, MasterCard, American Express, Discover/Novus, Venmo and PayPal and certain other digital wallets. Wondering if this happened to any of you or a similar issue. Paragon Theaters is proud to be a partner of Fandango. Wrote to them to get refund, no answer. Review Movie Club Credit Activity. Please note that for tickets purchased at the box office or online, please reach back out directlyto the local theater you were going to visitprior to the showtime, and ask for a Manager to initiate a refund. Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. I tried calling 4 times today, twice they hung up on me. We are proud to partner with studios to promote feature films and will run giveaways and social contests. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. When I click on the link, the webpage comes up only as text. An R rating may be assigned due to, among other things, a film's use of language, theme, violence, sex, or its portrayal of drug use. Paragon Theaters welcomes guests to attend moviesdressed in costumes, but does not allow weapons or other accessories that may make guests uncomfortable or cause a distraction. Do You Have Student Discounts? It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. Companies can ask for reviews via automatic invitations. I know for certain it was once it was purchased. And Fandango said their system was showing failed transaction. The ORP Directory Lookup is available for validation purposes. In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. Yes! When I got to the theatre they told me my tickets were in Milwaukee, Wi! This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. How to Request a Fandango Refund the Easiest Way. Oct 28, 2015. Please don't use Fandango for your movie tickets. How do I refund my tickets? If I could change one thing about Fandango, it would be that you wouldn't have to pay a convenience fee to purchase tickets. We will fax your bank on your behalf and, if you so choose, contact Fandango for you.