I would join the class action lawsuit. I have had an unsolicited letter from 'Diamond Resorts' offering me a 2 night break in a luxury apartment in the UK (Devon/Staffs/Lake District) for 69, just for listening to their 90 minute sales pitch (timeshare). I called it a breach of contract. I am simply not falling for any more lies. Cha c sn phm trong gi hng. Not able to book ANY vacations in two years- booked. and Amazing Savings! They forced us to sign a contract when all we wanted to do was go parasailing for our anniversary. We also went to the presentation because nothing in the account said Hilton. I told them to suck wind during my presentation. Diamond Resorts is a timeshare company headquartered in Las Vegas, Nevada, with regional offices in Orlando, Florida and Lancaster, United Kingdom. We booked for End of November and were told it takes 48-72 hours till we receive a confirmation. You get the idea. spiritual meaning of someone stealing from you. But today we send the letter of cancelation of that contract. I went to the Hotel in Orlando after several calls and they couldn't help me. We were told we were going to a member update and again we were subjected to high pressured sales. i do not fit into that creteria either. We received our confirmation 2 months before our trip. T oday Hyatt Hotels Corporation announced that it is buying luxury resorts operator Apple Leisure Group (ALG) for $2.7 billion in cash. how to make symbols with keyboard; lighting clearance outlet; nfl combine bench press record by position. Here it is: Exclusive Travel Club: What the Vacation Club Scam Looks Like As one of Hilton's world-class global brands, Hilton Grand Vacations enjoys the distinction of being a leader in vacation ownership and a reputation for delivering a consistently exceptional standard of service synonymous with the Hilton name. I knew it was a bad thing from the start but they don't car e about how u live whether u can afford it or not, all they care about is a sale. Now I have to close all my bank account and open new ones. Hilton Playa Del Carmen, an All-Inclusive Adults-Only Resort. This is a con and a scam. Anyone on here who speaks positively about them must work for them. Recently was told that Diamond properties would be refurbished by Hilton. At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation. Free hotel scam alert! Bunch of incompetents. Has anyone sold their Polo towers? A good portion of all-inclusive resorts are located in Mexico and the Caribbeanwhere hurricanes are known to wreak havoc. But after the sale is done if I try to book any of them they are not available. Their homepage is not very professional and we now doubt if its legit. I'd like an email, or text, to confirm it. Diamond Club Members beware! All and all I eventually added it all up and the amount we had invested was astounding! Shameful! I wish I had added it up before. Just rent a motel and save a huge amount of money to enjoy on the rest of your vacation expenses. Please do not buy a timeshare through them! Diamond Resorts Part of Hilton Grand Vacations Is this your company? Destinations are transferable! Your company did not verify any information on the card. I emailed them requesting a refund and never heard back. Enjoy a 8 day 7 night stay to Bali or Grand Cayman Islands! I wanted out. They do nothing they promise and they points they give you per year are more costly than a vacation you can take their maintain e fees are outrageous and increase so much every year! Diamond Resorts International Capistrano, Ca. Settled in Las Vegas, NV, Diamond Resorts currently has CEO - Michael Flaskey in charge. No one will buy something they should get for free. and if we did not our $400+ month maintenance fees would increase to $1,000 in January. Travel with Luxury's Finest for an inexpensive vacation that is as luxurious as if paying full price. Now keep in mind, I gave my dates as early as 1/10/22 for a 8/17/22 trip, much in advance, i wanted to purchase flights in February. This company offers Vacation Ownership Resorts. Anyone can write a Trustpilot review. Does being fully vaccinated exempt me from travel restrictions? We were never told we were limited on when we could ask for the contact to be rescinded. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. We were approached with. Terrible decision makers at HGVC. Some people go to the presentation because the "bribe" that they offer is ridiculous and ultimately outweighs the 90 minutes you sacrifice at their alter to go hear the pitch. We got suckered into these timeshares as well. I was told when we did a small point package for HGVMax there would not be fees to transfer our points to Hilton Honors or to roll our points over from Diamondnow I am told there are cost for everything now. Does anyone know? Click here to get notifications about new complaints of Diamond Resorts. RedWeek, Inc. is a Registered Seller of Travel in the following states: Oct 22, 2021 (edited), Apr 05, 2022 (edited), Jun 11, 2022 (edited), Jun 15, 2022 (edited), Dec 05, 2022 (edited), Jan 05, 2023 (edited), Jan 18, 2023 (edited), Feb 19, 2023 (edited). Located in unique and idyllic destinations, the Diamonds resorts treat guests to a variety of . During the trip following, my husband decided to attend another of their "meetings" and they explained that we needed to put in another $10K to ultimately save on maintenance fees. The cruise really does exist, so here is how the scam works: The Timeshare Scam That Ruins Your Vacation For more results perform a general search for "diamond resorts". As we had done the timeshare presentation we dont have to do it again, but only have to tour the facility. For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer. is luxury diamond resorts legit. It is very unprofessional and a terrible look on them. But sometime down the road, the two clubs are likely to be combined under one roof named Hilton with all the brand-name benefits that Hilton Grand Vacations (HGV) already provides existing owners. For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer. It would have been easy to figure out what our Diamond points are worth in HGVC and moved them over. I don't know if he spoke the truth. I'm thoroughly pissed off at HGVC. Cons. After a year or more of paying payments and trying to go to a resort in South Carolina I am told they are not booking at this resort and not sure why. Save 75% when you book your 4 Day/ 3 Night vacation at Lake Tahoe Vacation Resort. ComplaintsBoard.com is a leading complaint resolution website on the Internet. All rights reserved. walk away from the timeshare and cut my losses. I continue to pay monthly but never use it. Do not pay these scam artists a penny. NEF, BRITTANY, KARIANA, ANDREA, ALEX. Diamond Resorts operates 92 resorts and 400,000 owners, making them an ideal complement to HGV's 62 upscale and luxury properties. They have never offered me any service or to cancel but they charged me for the first month. This merger should have just expanded the placed you could go, but instead turned into a money grab from the timeshare crooks. My name is Mike Schultz, if you would like more information on how to relinquish your rights with the company or at least obtaining a free assesment, or to have more information on how much is your contract worth in todays market give me a call 872-266-2666 ext. On paper, the HGV buyout of Diamond appears to be a big win for HGV and a muddled ending for Diamond, which was bought by Apollo Global Management (an investment fund) in 2016 for $2.2 billion. I want answers. This company got us into one of their meetings where they laid on the pressure of trying to convinceus that this was going give us our dream vacation. I would hope Hilton is large enough they are not trying to do this to previous owners. strict standards for business conduct. If you ask yourself 'How to sell a timeshare?' This review was chosen algorithmically as the most valued customer feedback. I have done this for 20 yrs. BBB reports on known marketplace practices. And they are still trying to sell new membership when the sales staff clearly have no clue what is happening! The manager told us to call diamond resorts for a possible refund. My desired outcome would be to cancel my contract and get refunded for what i have payed. Are you just about to make a purchase online? I am a peoples person so I always take something away from the salesman approach and I respect the hustle. BUYER BEWARE! They tell me we have to upgrade, ( purchase another property) or we will never be eligible, even though we already own 2 properties. Search May 2023, 1 resort available Jun 23, Jul 23, Aug 23, Sep 23 all the same and it's the same resort that is available do they don't have 130 properties, they have 1. How those businesses take care of those complaints is what separates good businesses from the rest. I recently went to the DRI website to make reservations for next year, and NOTHING is available now, no matter which dates I put in within the year timeframe. Timmerman / Interieurbouwer. Check out these tips. BBB Business Profiles are subject to change at any time. Companies can ask for reviews via automatic invitations. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Presentations will tell members that they have to buy in to use the Hilton properties and benefits and at huge prices. As an extremely disappointed owner in the resorts, I attempted to simply return to them free and clear the contract, fully paid off, I had with them. They cannot sell more points than they can occupy. What have we gotten from that? This is equal to $270.59 cents per night based on a seven night stay. 10/8/2022. The offered us additional gifts, transportation, and meals, despite declining a few times, we finally decided to take them up on their offer. Nestled along an incredibly beautiful beach, Sandos Cancun Luxury Experience Resort is conveniently located in the Hotel Zone. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Get wrong info when you do get someone. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. And once youre in your stuck! Why book with us? But it was Cloobeck who introduced Diamond Resorts to its unique points-based system. How is this sane? Got SCAMMED! Maintenance should also be lowered because the community of properties are a smaller selection. Now I have to sell my car to keep my house. Otherwise i will not have access to Hilton properties and some Diamond properties that do not meet Hilton standards will be closed. Then topped up with another 10,000 for extra points. Otherwise known as Diamond Resorts International, the organization presently has 379 destinations in 35 nations across the globe. Now I'm so broke and no one can help me get out of it. I have been approached by PEMEX to buy my 30K Diamond points. We will be leaving this trip early to find a hotel near by because it is that disgusting and we get no sleep because of the conjoint room. Now I'm selling my HGVC property. Business Profile Luxury Diamond Resorts Resort Contact Information 227 Broadway Kissimmee, FL 34741-5740 Get Directions Visit Website Email this Business (877) 227-1574 Customer Complaints. Full List of Timeshare Scams Below And I'm sorry I said I had no money down and they were like do u have a credit card. Pros. MarBrisa, a Hilton Grand Vacations Club Carlsbad, California Recharge along the golden coast of Southern California The Hilton Club - New York New York, New York Make a break for the Big Apple. A day later or so out of the blue they call and I am on hold first time for an hour and when the person answered they hung up immediately without speaking. The price per points is a small profit to what I paid over the years for my DRI gold status. My thought is I am going to just sit tight and see what else they offer - this honestly can't be it. Offering impeccable service, you will feel pampered in the lap of luxury. Diseo y fabricacin de reactores y equipo cientfico y de laboratorio Desired outcome: I will be researching the best way to unload this timeshare! The company is a low character low ethics low morals bullseye. Company Name: Diamond Resorts International Company Address: 104 Sage Street, Taft Company Website: 8711649240 Company Phone: 16612034093 In 2013, we were visiting the Cancun Resort in Las Vegas when we were told that Diamond Resorts had taken over the membership that we had in two different timeshare companies. Save 79% when you book your 5 Day/4 Night vacation at The Point in Poipu. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Scottsdale Arizona, Diamond Resorts International high pressure sales, low quality resorts LAS VEGAS NEVADA. I had a all points cruise I booked thru diamond resorts it was 17000 points and it was with royal caribbean to alaska for 1 week in June 2020. Diamonds Resorts are innovative and luxury All Inclusive resorts. It's officially official: Hilton Grand Vacations' $1.4 billion acquisition of Diamond Resorts has closed. While we have repeatedly asked to be released from our ownership, and have made our displeasure known, we continually receive emails promoting "specials". They do use other sales offices, you just cant do it. In the meantime, Diamond owners who have purchased Getaway or Sampler packages should pursue reservations through Diamond's existing reservations system. Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. Told us they would charge us in full if we did not go to the presentation and wanted to cancel after weve already made airfare renting a car and other plans in Hawaii. "We paid 10,000 for DRI points in 2007 with Sunterra. Since I arrive i told the sales lady ,we aren't spendding no more money. But I do recall her saying we would still have access too all of our DRI resorts, as we have in the past. A year from now, or so, all vestiges of Diamond Resorts will likely disappear from marquees and lobbies as HGV absorbs Diamond resorts and rebrands them as part of a new Hilton entity, called Hilton Vacation Club. Yep, they first offered me 4500 points and a cost of $16,000, then 2000 points for a cost of $8,300. All those promises are worthless at the end of the day. I hope i have a chance bases on the fact that I do not fit the creteria. I'd like my 11,500 points from Sedona Springs and my 2023 Diamond Points in my account now. We've been trying to terminate our membership for almost a year. "Over time, we will provide additional details on how these two clubs might function together," HGV said in response to our questions. I tried booking several times on their website and through their customer service phone number. They lie about who they are and they misrepresent their package. I am excited to see how all of this unfolds. I think she's used it for a total of 17 nights. No support at the corporate level, the training is mediocre at best. Now that HGV purchased Diamond we are being told by their sales staff that we now have to upgrade to Hilton HGV Max by paying an additional $20k in order to access to Hilton properties are else we will be only limited to Diamond's diminishing properties under their US collection. We discovered our son had covid the night we arrived. They refuse to refund me. your thoughts? It has been the most outrageous conduct I have ever seen. Diamond resorts refused to move dates of our package or refund even with these circumstances. Some vacation clubs are a variation of a timeshare: you pay an initial fee, and once you're enrolled, you select resorts to stay at. The pandemic gave all major travel companies, including timeshares, a yearlong timeout to recalibrate for travel to resume. Stay away from Diamond and Hilton Resorts which bought them. Most Frequently Requested Destinations Below: (All Locations offered can be viewed on Destinations Overview located at the top of the page), Single Men Traveling with Friends or Family, Single Women Traveling with Friends or Family. The presentation is just a sales pitch so they can get paid. The accommodations at Palm Canyon Resort have deteriorated. Its typical big business take over bs and its the equivalent of Elon musk coming to your home and showing you a video of how great Teslas are and encouraging you to test drive one then as soon as you do, confiscating the car you already own and paid for, and making you buy the Tesla or just sit in the driveway because they took out your engine. At which point, we backed out of the deal. These are hotels who partner with chase to provide extra benefits for cardholders such as resort credit, late check out, free breakfast, room upgrade if . I told them no as well and asked if I was going to be the trouble child by not paying an additional $16K and joining the HGV program and how would I access trades without the HGV program (you don't do the upgrade, you don't get HGV). On the surface they say, oh we let you guys have a grandfather clause and if you want to remain in diamond, you can BUT, the caveat is, they are going to strip all the diamond resorts locations except for about 16 that are in the trust OUT of your diamond resorts system with the proclamation that even those resorts are subject to change at any time thusfor diamond owners who already spent thousands and thousands to own and are comfortable with the system and properties they have access to, must either spend a minimum of between 20 and 40 thousand dollars to purchase the minimum point allocation of 4500 points to convert their diamond ownership to hiltons HVG brand, or have their diamond ownership devalued down to 16 resorts, most of them the crappiest in the diamond portfolio save 4 or 5. They tell me I must decide by December 6th but cannot reach a dang soul. We stayed at this presentation for almost 5hrs. Best wishes to all going through this buyout! No compassion or customer compassion with this company. So when January was coming close I decided to lower the $$ amount we would do. Refund of the stay and packages as this was an uncontrollable situation. Diamond Resorts has an average consumer rating of 2 stars from 226 reviews. Trust pilot forced me to edit my tale at the request of Diamond Resorts who claimed I used "defamatory language". The amount of pressure they put on us was INSAINE! I would advise everyone to seek counsel and start a lawsuit. You are all liers. We would like our ownership to be terminated. The payment was taken by the New Mxico hotel, twice, and I'm now laying out 600, through no fault of my own. Live the legacy. As a matter of policy, BBB does not endorse any product, service or business. What a joke! We would like our ownership to be terminated. Apple Vacations Reviews | AppleVacations.com, Ciao Bambino Travel Guide | CiaoBambino.com, Cheap Caribbean Reviews | CheapCaribbean.com, Travel Site Critic | Travel Website Reviews, Ratings and Deals, may not include applicable taxes, charges, fees, and government imposed fees, Have a combined annual income of $50,000 or more. They purposely left out the details that would have made us walk away. Let me start off we are a family of 7 with a lower class income. They called us and mentioned that they are related with Hilton. There should be a way to Sue this company. So I decided rather than just giving our HGV property back for $0.00, I would try going through HGV resale. With a vast portfolio of over 45 properties and 18,000 rooms. I get the run around and transferred from department to department has been escalated to supervisors but I am still OUT 17000 points I want them back or a equivalent cruise very frustrated that I cannot get answers supervisor assured me he would look into it and call me back still waiting, Desired outcome: My husband and I owned HGV for more than 10 years. This company can't be real. I own a new years' week at Tahoe seasons resort and have owned it for approximately 20 years. Their service is awful. These actions prove that there is incompetency in your company. All Rights Reserved | Luxury Diamond Resorts, For Questions & Inquiries: E-mail: Customerservice@luxurydiamondresorts.com, For Reservations: E-Mail: Reservations@luxurydiamondresorts.com, For Refer a Friend or Family Member: sales@ldresorts.com. They sold the Diamond acquisition as something we would have access to last year. This is a very unfair deal and we were all kept in the dark by Diamond resorts and now Hilton's grand scam is being unveiled. Branson, Mo John Lawler Ramona DeChow They lied and mislead us into believing that a Diamond resorts timeshare was the best way to save money and book vacations where ever and when ever you wanted and save a ton of money by buying their points system. See if the website is legit with our validator: Here are the best ways to spot a scam this year. Then I read somewhere that Hilton wont accept sales made through the timeshare companies and that sales had to go through Hilton resale department. That is what you get with Diamondlies and lets downs. This is after a month of failure to contact them. Should not our contacts be canceled and money returned? I just was referred to a number for help and was told to wait for 170 minutes. When the company that is benefiting from you signing the contract is the same company that is orchestrating the signing of the contract, youre going to get this sort of criminal behavior. 5 hours later no call back. They must have purchased our info from Hilton. Promised all kind of points, and deals. It is a scam! Were platinum members and pay outrageous yearly maintenance fees. What a clown show. While my mom was on life support in South America they took advantage of that situation and stole $900 out of my account (my mortage payment) because I was not monitoring my account. 740 park avenue documentary netflix . In August 2019, HGV announced it had hired an investment firm to review offers, which meant it was really up for sale. Desired outcome: We still have all of our points- never been able to use any and it all expires this year. It also, Here are the Top 7 Amazon scam calls. I need to check on this, and wow the resorts are out of this world amazing and I am glad to spend my initial investment plus $450 annually. Over the years we upgraded to more points for $$s. We are Gold members of Diamond and made the horrible mistake of paying the fees to to include Hilton HGVC. Our philosophy centers on listening to the individual needs of all our guests and responding with personalised services. The long-term success of the acquisition, analysts told us, will depend on HGV's plan to integrate Diamond's mid-level resorts into HGV's high-level resort portfolio while upgrading the overall customer experience of Diamond owners into HGV's culture. Lots of games with the Salespeople. lucent health claims address; olaplex stock predictions; champions league 2008 09; is luxury diamond resorts legit. How are timeshare brands dealing with the pandemic? Hilton will be the 5th owner of that property since I bought it 17 years ago! We had the displeasure of attending our owners update yesterday here at Polo Towers so we could learn all the wonderful benefits of the Hilton merger. I believe the organisation are bordering on dishonesty and I intend to pursue all avenues to finally achieve satisfaction. we owned deeded weeks 51 and 52 and another 52 , 3 weeks at parkway international resort for the last 32 years and its had several owners, every time they say it needs a major facelift and you know what goes along with that, our money out the window, i cant take it any more, i could have bought a mansion for the money those trumps and trillionaires have raped me for. We are continually told we cannot terminate our membership as the contract we signed is clear. anybody got ANY IDEAS how to get out with no money involved? This is how the conversation went - I have to ask my manager. The sales presentation was very misleading, and of course a hard sale, that we almost went with. Check Luxury Diamond Resort Reviews below. We had booked vacation packages with Hilton before so we felt it was legit. The maintenance once I am not happy with has means of renting out rooms to collect money and those can be used toward maintenance and utilities etc. This is a total scam!!! But at that point I did not want to pay any more maintenance dues. I saw Hilton Grand Vacations just agreed to buy Diamond Resorts. Been trying to transition out of ownership since last October. Each year I save points from VRI into Diamond so I can use the points. [protected]@yahoo.com. We are able to offer the best discounts in the industry! They spoke to a supervisor and got back to me saying it was handled. I need to get out of this contract. Aware this meant the only property I could My husband and I purchased a sampler package. Diamond Owners need to get together. Information provided by various external sources. I listed it with Grace Pompano then after no response I emailed grace to lower the price. Marriott Vacations Worldwide bought independent Welk Resorts to add eight more high-touch resorts to its portfolio. We are in the same boat. What you are about to read has been watered down. Our current maintenance fees for the gold level our $6500. Two hours later I once again contacted the same number with 33 callers in front of me with a call back in 30 min. I have a deed at Lake Tahoe Vacation Resort but use Diamond points.